There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

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Helpful (6)

Not so people first anymore

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in New York, NY
Current Employee - Manager in New York, NY

I have been working at Williams-Sonoma full-time (More than 5 years)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

I love the job I do, but not who I work for.

Cons

Comapny has changed drastically over the past few years. Good is never good enough. Great isn't even great enough. They ask for associate opinions, but do nothing about them. Don't even share results. Open on Easter Sunday? Even customers thought that was insane. Now to be open on Thanksgiving day? What's next--Christmas? Open 24/7? Come on. This company used to say they were all about their people. They are not who they say they are.

Advice to Management

Listen to what your managers stated in the associate opinion survey. You will lose tenured, respected, talented managers if you continue to want more and more and more. What holiday will you be working? None. You will be with your family and friends, cooking and relaxing--checking your phone for the 12 o'clock read. Howard is probably rolling over in his grave as to what has become of his beloved company. Get back to the basics. People. Service. Standards. Cut out all the excess things that you are making us do. Get back to quality products and happy staffs.

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  1. Helpful (1)

    If you like micro-mangement, being treated like a child, and cliques - work here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Customer Relations in Las Vegas, NV
    Current Employee - Corporate Customer Relations in Las Vegas, NV

    I have been working at Williams-Sonoma full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay was decent for what it was at the time, and I enjoyed my actual job if people would have just let me do it.

    Cons

    Drama, cliques, politics, micro-management, management was completely incompetent, employee seminars felt like we were back in grade school and a complete waste of time - employee turn over rate is very high. I was in so many words, asked to treat customer service representatives like crap, and if I didn't do a good enough job, I was reprimanded for it. Ugh! Terrible!

    Advice to Management

    Look at your employee turn-over rate, stop treating employees like kids.


  2. Helpful (2)

    Toxic Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Williams-Sonoma full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Discount
    Sample sales
    Discount
    Did I mention the Discount?

    Cons

    I am speaking only about the Williams-Sonoma brand, as that is where I worked.
    The company culture is toxic.
    People are terrified of the president, Richard Harvey.
    Managers roll over on their employees when problems come up.
    Women, especially those with children, will find it hard to promoted.
    People, especially coordinators and assistants, cry at their desks on a regular bases and managers gossip about them when it happens, laughing.

    Advice to Management

    Change your company culture from the top down. "People First Awards" mean nothing when your employees don't feel as if they are being put first.


There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

See Most Recent

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