There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

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Helpful (1)

Excellent company to work for. Benefits are great

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Associate in Dallas, TX
Former Employee - Associate in Dallas, TX

I worked at Williams-Sonoma full-time (More than 3 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Benefits, Hours, Health Insurance plan

Cons

Base Salary, Scheduling can be a bit difficult in shift timing (2-9 are weird hours).

Advice to Management

Store managers in each state should work together to create more of a flow across stores.

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  1. Helpful (2)

    Accordion Hiring & Massive Layoffs.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Las Vegas, NV
    Former Employee - Customer Service Agent in Las Vegas, NV

    I worked at Williams-Sonoma full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    You will meet good, friendly people there who will stick with you for a long time. Merchandise perks are great.

    Cons

    A lot of dishonesty and politics. People play "favorites" and there is absolutely no set training. There are no clear cut policies - people will come to you telling you have done something wrong when you were trained to do it that way by upper-management. DO NOT TAKE THE JOB ON A SEASONAL BASIS. Williams-Sonoma/Pottery Barn hires in mass amounts from July-October and then FIRES EVERYONE in January-February. They will never tell you who they will be firing - they will just cut you. Several larger Call Centers (Telus, Sitel, and Expedia for example) know of WSI's hiring tactics ("Accordion Hiring") and will tell you to steer clear. If you want a good job where you don't have to worry about the chopping block or being exploited for next to no pay, no benefits, and no ethical values, stay far away from WSI.

    Advice to Management

    Upgrade your technology. Stop playing favorites with employees. Have one set way to do things and make sure everyone is on the same page with the protocol.


  2. Store Systems needs to improve and acknowledge employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst III in San Francisco, CA
    Former Employee - Programmer Analyst III in San Francisco, CA

    I worked at Williams-Sonoma full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people, nice retail experience, good location, shuttile pickup from Bart and Cal Train

    Cons

    People leave left and right.. Promotions are based on years of experience and projects worked on last year rather than how you performed. Under performers are in constant fear and were given unrealistic targets before sacking them on a friday eve. Still uses Windows XP, world around you is changing. E-com is not your only

    Advice to Management

    WS is a great company with a great history and has a lot of value in the market. IT dept needs to focus on performers. People worked in the same technology for last 15 years cannot change overnight to a new one. It takes time and needs some time. Canteen needs some subsidized food.


There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

See Most Recent

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