There are newer employer reviews for Williams-Sonoma

1 person found this helpful  

Excellent company to work for. Benefits are great

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Associate  in  Dallas, TX
Former Employee - Associate in Dallas, TX

I worked at Williams-Sonoma full-time for more than 3 years

Pros

Benefits, Hours, Health Insurance plan

Cons

Base Salary, Scheduling can be a bit difficult in shift timing (2-9 are weird hours).

Advice to ManagementAdvice

Store managers in each state should work together to create more of a flow across stores.

Recommends
Neutral Outlook
Approves of CEO

620 Other Employee Reviews for Williams-Sonoma (View Most Recent)

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  1.  

    It is a pleasent store to work in and very fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Sales Associate  in  Marietta, GA
    Current Employee - Seasonal Sales Associate in Marietta, GA

    I have been working at Williams-Sonoma part-time for less than a year

    Pros

    You get a discount
    you get to make new friends
    you get a great paycheck
    very flexible with your schedule

    Cons

    There are no negative statments that I can make about working at Williams Sonoma

    Recommends
    Positive Outlook
    Approves of CEO
  2. 8 people found this helpful  

    Love my store, perplexed by recent decisions of upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  San Antonio, TX
    Current Employee - Sales Associate in San Antonio, TX

    I have been working at Williams-Sonoma part-time for more than a year

    Pros

    The associates and managers at my store get along very well, we have fun while doing our jobs and we do them well. There is a genuine concern for the customer and a passion for the products amongst the staff. It's almost like a second family.

    Cons

    Even in the short time (2 years) I've been with the company things have become much worse.

    Upper management slashes payroll constantly no matter what the business trends are for that week and we end up with 3 people running the store on a given day. The lack of attention to the customer does not bode well with the clientelle but theres no way we can service the customer AND accomplish all the menial tasks and paperwork while getting paid a practically insulting wage.

    The company treats its associates like they're stupid by exerting an opressive amount of corporate control-- telling us even how to answer the phone in a cheesy insencere way.

    The store management is drown in meaningless paperwork and constant useless conference calls so much that they can't ever be there on the floor to manage.

    Our point-of-sale system and computer systems are so disjointed and antiquated they make our jobs infinately more difficult. Completing the simplest tasks involve running multiple different programs on more than one terminal all while the customer is waiting. Our clientelling system is worthless since follow up is nearly impossible so entering information into it is a complete waste of time.

    Advice to ManagementAdvice

    Let go of the reigns a little bit... or a lot. If you trust your employees you won't need to be interfering with their business all the time, give the stores room to do their jobs and STOP introducing "new initiatives" which aren't even helpful. Why did the company pick this current economic time to launch a credit card and have us jam it down our customers throats or else get in trouble from managment?

    Increase payroll so there can at the very least be enough people to run the store efficiently... maybe even pay a living wage to employees?

    Don't schedule more than one floor move in a season (maybe a couple extra during the holidays) but it takes SO much time to move all that merchandise around just so they can pull it off the floor and then put it back on the next season, time that they are not willing to pay for.

    Respect your employees enough to treat them as professionals, not mindless drones. You can tell me what to do but don't insist on the way that I do it... trust that I know how to do my job!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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