There are newer employer reviews for Williams-Sonoma

Lackluster management and no growth opportunities

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Operations Manager in City of Industry, CA
Former Employee - Operations Manager in City of Industry, CA

I worked at Williams-Sonoma full-time (more than 5 years)

Pros

40% associate discount, well-known brand name,

Cons

Promotions not based on performance, bureaucratic org structure, lack of clear direction, poor morale among associates, benefits significantly reduced in 2009, lack of trust in management team members, mid level management not involved in decision making process

Advice to ManagementAdvice

Make an effort to recognize team members based on their performance

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
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  1. Pleasant, everybody on staff was friendly and professional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate in San Marcos, TX
    Former Employee - Seasonal Sales Associate in San Marcos, TX

    I worked at Williams-Sonoma part-time (less than a year)

    Pros

    Great experience for sales and customer service, and meeting new people.

    Cons

    Seasonal/ part-time jobs. not much room for growth. But with a college degree, who would want to grow in the retail industry anyhow?

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful

    Serious support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Bellevue, WA
    Former Employee - Sales Associate in Bellevue, WA

    I worked at Williams-Sonoma part-time (less than a year)

    Pros

    Williams-Sonoma is serious about customer care and supporting their staff. Questions are addressed and answered. Customers and quality of product are the two most important factors driving their business.

    Cons

    The computer system makes it difficult to follow up with clients and takes to much time to enter in client information. Because of this follow up is almost impossible.

    Advice to ManagementAdvice

    You care about the quality of your product line, because you understand that quality matters. However, when it comes to your POS and computer system, it becomes difficult to maintain that quality of service with substandard programs and equipment.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Williams-Sonoma

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