Williams-Sonoma

www.williams-sonomainc.com
There are newer employer reviews for Williams-Sonoma

2 people found this helpful  

Upscale Mediocrity

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Coordinator in New York, NY
Current Employee - Coordinator in New York, NY

I have been working at Williams-Sonoma full-time (more than 3 years)

Pros

Decent benefits. Some good, talented, and dedicated people. Employee discount. Excellent retail experience.

Cons

Low pay. Disconnect between store management and corporate management. Difficult to retain talent because of payroll constraints. Lack of support given increasingly high expectations, resulting in deteriorating customer service. Inventory management issues - frequently out-of-stock on staple productsm thereby making the brand a less compelling specialty retailer.

Advice to ManagementAdvice

Don't preach "People First" unless you practice it. Upgrade key systems at the store level, not just for the employees' benefit, but for your customers. Waiting 3 minutes for your own web page to load is unacceptable in a day and age where cell phones are faster. Ignoring feedback from the field is setting your stores up for failure.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

678 Other Employee Reviews for Williams-Sonoma (View Most Recent)

Sort: Rating Date
  1.  

    Sketchy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Sales in Oklahoma City, OK
    Former Employee - Customer Service Sales in Oklahoma City, OK

    I worked at Williams-Sonoma full-time (more than a year)

    Pros

    The people you meet there are nice
    Okay pay

    Cons

    Customers all have bad attitudes when things do not go there way
    not enough hours

    Doesn't Recommend
    Negative Outlook
  2.  

    High expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Louisville, CO
    Former Employee - Associate in Louisville, CO

    I worked at Williams-Sonoma part-time (more than 3 years)

    Pros

    Great discount, potentially fun environment (depends on managers/staff)

    Cons

    Low pay, vast degree of product knowledge required, high-pressure to upsell

    Advice to ManagementAdvice

    urge your managers to treat employees respectfully, allow them to do their job without breathing down their necks.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Williams-Sonoma

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