Williams-Sonoma

  www.williams-sonomainc.com
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577 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

2 people found this helpful  

Top-Heavy in salaries; unrealistic and conflicting expectations at store level.

Assistant Manager (Current Employee) Pittsburgh, PA

ProsDiscount. High-end customer (client) base, which requires creative service issue solutions.

ConsHourly managers do not get 40 hours, yet salaried managers get bonuses. Inequitable expectations. In order to make daily sales, desperate measures are taken ("What will it take for you to purchase this juicer today?").

Advice to Senior ManagementShave top management (DM's and above), and increase pay to the employees who actually work day-to-day with customers (clients). Invest in computer systems (we NEED MSOffice), improve communication between corporate and store, eliminate "mystery shoppers" (not realistic and they LIE), designer and chef discounts should be easily searchable, reduce the number of questions to ask customers (clients)--donations, email, zip code, WSVISA.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    corporate creative

    Print Production Assistant (Former Employee) San Francisco, CA

    I worked at Williams-Sonoma full-time for more than a year


    Pros: health benefits start on your first day structure to help employees make the most of their… Cons: rigid corporate structure dress code office gossip unwanted overtime retail-focused workplace (feels like you're working… Advice to Senior Management: promote people based on skill Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Catalog Call Center

    Call Center Catalog (Former Employee) Las Vegas, NV

    I worked at Williams-Sonoma full-time for less than a year


    Pros: So many shifts to choose from. You get a… Cons: You probably cant afford the stuff they sell (even with… Advice to Senior Management: You guys did a solid job, just remember that you… Yes, I would recommend this company to a friend More
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