There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

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High expectations

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Associate in Louisville, CO
Former Employee - Associate in Louisville, CO

I worked at Williams-Sonoma part-time (More than 3 years)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Great discount, potentially fun environment (depends on managers/staff)

Cons

Low pay, vast degree of product knowledge required, high-pressure to upsell

Advice to Management

urge your managers to treat employees respectfully, allow them to do their job without breathing down their necks.

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  1. Helpful (2)

    Upscale Mediocrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in New York, NY
    Current Employee - Coordinator in New York, NY

    I have been working at Williams-Sonoma full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent benefits. Some good, talented, and dedicated people. Employee discount. Excellent retail experience.

    Cons

    Low pay. Disconnect between store management and corporate management. Difficult to retain talent because of payroll constraints. Lack of support given increasingly high expectations, resulting in deteriorating customer service. Inventory management issues - frequently out-of-stock on staple productsm thereby making the brand a less compelling specialty retailer.

    Advice to Management

    Don't preach "People First" unless you practice it. Upgrade key systems at the store level, not just for the employees' benefit, but for your customers. Waiting 3 minutes for your own web page to load is unacceptable in a day and age where cell phones are faster. Ignoring feedback from the field is setting your stores up for failure.

  2. Helpful (1)

    Unstable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock Associate in Westfield, NJ
    Current Employee - Stock Associate in Westfield, NJ

    I have been working at Williams-Sonoma part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Coworkers are nice
    40% Discount/20%-electronics
    Interesting tools/gadgets

    Cons

    Scheduling is ridiculous
      -Either too much or too little
      -"Because of Payroll" is heard way too often
      -Manipulative manager
    Poor transit execution
    Constant turnover of floor set
    Poor communication between stores and coporate

    Advice to Management

    Be honest - do not tell a set of employees one thing just to have them support an area of the store that is lacking and then have other employees do the exact opposite
    Less intense - work will get done no matter the manner it is spoken
    Let stores' stock associates have some control over shipment - to minimize overstocking of certain products

There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

See Most Recent

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