About Us

Glassdoor is your free inside look at Williams-Sonoma reviews and ratings — including employee satisfaction and approval rating for Williams-Sonoma CEO W. Howard Lester. All reviews posted anonymously by Williams-Sonoma employees.

Search

for

in

Williams-Sonoma – “So much potential, but lots of issues...

2 of 2 people found this helpful

May 18, 2009

2.0

Williams-Sonoma Merchant:   (Current Employee)

Pros

Brand equity added to resume. Discount is great and useful for presents to family/friends. Big brands and big business allow one play with big numbers and feel impactful, at times. Intense and aggressive environment will thicken skin and build confidence in work and selling one's ideas. Huge potential for growth and improvement exists - the company is successful in spite of serious flaws in leadership. 9-5 culture is prefered by many - new parents or working moms will appreciate the work/life balance the a role at WSI provides. Sample sale is a lot of fun and friends will appreciate you invite!

Cons

Slower than normal promotion schedule within company, as tenure trumps talent in most departments. Senior Management is truly out-of-touch in the most stereotypical sense - remarkably unaware and short-sighted at times. Few true leaders at company, let alone change agents, and risk aversion to rocking the boat is high. Little if any autonomy within ranks as senior leadership is adept at micromanagement - this is perceived by many as lack of trust, causing employees to push boundaries even less. HR department executes directives worse than any I've seen in my career - layoffs were handled in a truly poor fashion.

Advice to Senior Management

Retire and let the youth of the company save it. There are so many people at WSI who want to see the great potential realized, but know it cannot happen with your continued presence. We need fresh ideas and a belief in ourselves again - not hubris and fear. If anything, respect your employees enough to not claim "people first" and then act in ways that simply don't live up to that standard. It's insulting to everyone at the company when we discuss our values before hearing that our vacation balance is being reduced or benefits diminished. Please wake up.

Comments (0)

Post your anonymous review or sign in to comment on this review
Williams-Sonoma Overview (WSM )
Web
www.williams-sonomainc.com
Industries
Size
5000+ Employees, $3B+ Revenue
HQ
San Francisco, CA
Competitors


Flag this {0} as inappropriate

Would you like us to review something? Please describe the problem with this {0} and we will look into it.

Flag this {1} Cancel

Advanced Search Reset

What

Where

How

or Cancel