There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

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Helpful (7)

When Howard Lester died so did Williams-Sonoma

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Palm Beach Gardens, FL
Current Employee - Sales Associate in Palm Beach Gardens, FL
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Williams-Sonoma full-time (More than 5 years)

Pros

Great coworkers, discount, exposure to new products.

Cons

Low wages, no training, zero appreciation for service and dedication. Do more and more with no thanks. Make sure you scrape by with 2/2 coverage as long as the stock holders have a dividend we look golden on the outside. We went from a people first company under Howard Lester to the bottom line overnight under Laura Alber. We went from a company with vision to a company with metrics. Burdened by email gathering, zip codes, pushing credit cards, clientelling and that's before the transaction is over. For those who never sold used cars it's a hard sell. It was a lovely place to work now it's just a job and that is why they are failing, employees feel the disingenuous atmosphere . Conversely if you are a snake and brown noser you can advance quickly. Drink the kool-aid or move along.

Advice to Management

Go back and look at the Howard Lester way. Go back to Chuck's vision. It may be 2013 and things are different but their way worked for many years and yours don't seem to be. Mba's are great but you can't run a company based on numbers alone. Your employees are your biggest asset and they aren't happy. How do you think that translates into your ever day sales numbers?

Other Employee Reviews for Williams-Sonoma

  1. Helpful (2)

    most pressure for the least pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Williams-Sonoma full-time (More than 3 years)

    Pros

    the discount and the employees

    Cons

    Poor pay in relationship to responsiblity and amount of work.

    Advice to Management

    If you want to keep good employees pay them what there worth. Upgrade computer system. Don't waste payroll hours on all the conference calls and poorly thought out special events (ex. mothers morning out, open at 8 for no cst. wasting hours of payroll).Top Mgt needs to get out of office and work in stores during holidays.


  2. Daily/weekly sales results driven company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Montclair, NJ
    Current Employee - Sales Associate in Montclair, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Williams-Sonoma part-time (More than 3 years)

    Pros

    High volume location. Not located in mall-free standing.

    Cons

    Hours are inconsistent and cut back quite often

    Advice to Management

    Management team is run well in this location


There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

See Most Recent

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