Williams-Sonoma
2.9 of 5 533 reviews
www.williams-sonomainc.com San Francisco, CA 5000+ Employees

533 Employee Reviews (View Most Recent)

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7 people found this helpful  

You do NOT want to work here!

Designer (Former Employee)
San Francisco, CA

I worked at Williams-Sonoma as a contractor for more than a year

ProsYou will be exposed to some fantastic & inspirational design when you see the merchandise the design team has culled by shopping competitor's lines. This company rips people off shamelessly- there are lawyers on staff to see how closely a design can copy another company without getting sued. At least by working there you can be inspired by the original. The design process has all the methodology & business savvy of housewives picking out drapes at the Design Center.

There are some lovely people who work at Williams Sonoma. These people will be overlooked for promotions for years running. If you feel like you're having a uniquely bad experience, take heart! Dozens of people have suffered the same ill-treatment. Hedge your bets and get out early!

ConsAt least 20% of this company's staff is contract workers. These people are led to believe that they will be hired full-time at a date which never arrives. In the meantime, contract workers are not given benefits, have a low hourly wage, and are forced to take off one month every six months so that Williams Sonoma does not get sued. Who's the winner here?

Advice to Senior ManagementWhere to begin? First, get rid of the contract employee surf-dom that's become a Williams Sonoma institution. It breeds ill will for the whole company. No one should be a contractor for more than 3 months. Second, clean house with the management, from CEO on down. The CEO should not be dropping in to micro-manage brands. She should hire genuinely talented people and trust their judgement. It should be a wake-up call for management that West Elm is by far the design superpower of this conglomerate, and being in NYC, they are a welcome distance from senior management. Second, get rid of the majority of managers. The managers at Williams Sonoma operate on fear, resorting to back biting, hiring inferior people who they can control, and generally resorting to some of the nastiest politics imaginable. San Francisco is a center of design with one of the brightest talent pools in the world to draw from. This company should be blossoming- not suffering in some backwater of design stagnation!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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4 people found this helpful  

Great place to work

Anonymous Employee (Current Employee)

I have been working at Williams-Sonoma for more than 5 years


Pros: I love working at Williams and Sonoma. The job is alot of fun and the people are great. You meet the most wonderful people and… Cons: The current upper management does not appear to care about the employees or their customers. Stores are being asked to cut more and more of… Advice to Senior Management: Upper management needs to look at what this is doing… Yes, I would recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Disapproves of CEO

2 people found this helpful  

A Roller Coaster Ride from Hell

Assistant Manager (Current Employee)

I have been working at Williams-Sonoma full-time for more than a year


Pros: Expert associates. Great challenges. Wonderful customer base. Excellent… Cons: Pay is low. Management is a shark tank. Misguided .… Advice to Senior Management: Relax. Stop selling "Made in China" inferior products. Respect your associates and customers. You really do get… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More

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