Williams-Sonoma

  www.williams-sonomainc.com
  www.williams-sonomainc.com
There are newer employer reviews for Williams-Sonoma

2 people found this helpful  

Williams Sonoma has become too corporate, it is loosing is personality

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate
Current Employee - Sales Associate

I have been working at Williams-Sonoma part-time (more than 10 years)

Pros

The management at the store level, and the dedicated sales associates make Williams Sonoma an enjoyable stimulating place to work.

Cons

Sometimes it seems as though "Opening new credit cards , capturing E-mails, and many of the other things we are being asked to do have become more important than our original business model of providing the best customer service available in this tough retail market.

Advice to ManagementAdvice

Sometimes our hours are cut so drastically that we do not have enough help to cover the store, let alone provide the customer service our customers deserve. This is especially true during the Holiday Season.

Recommends
Neutral Outlook
No opinion of CEO

661 Other Employee Reviews for Williams-Sonoma (View Most Recent)

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  1. 3 people found this helpful  

    "You can't fool the troops"

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma part-time

    Pros

    HIgh energy environment, cool stuff

    Cons

    Job and company culture is not as advertised in training, disconnect between "words and actions" idealized for marketing purposes only, with standard corporate policy of squeezing employees, demoralizing and usury payroll practices at the heart of the matter.

    Advice to ManagementAdvice

    Make a stand with corporate policy which prioritizes bottom line and metrics over and above employees who actually make it happen. Extremely driven business model which is out of synch with human scale original company values. Stand up for what you believe in, because when you loose the majority of your staff, is there not a message here ? What's the point of running stores, better off to keep this an internet business ?

    Doesn't Recommend
  2. 3 people found this helpful  

    Not what it once was....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in San Francisco, CA
    Current Employee - General Manager in San Francisco, CA

    I have been working at Williams-Sonoma full-time (more than 8 years)

    Pros

    Discount, forward thinking, exceptional customer service

    Cons

    Salary, always asking for more with less, payroll unacceptable for dily, weekly and monthly expectations.

    Advice to ManagementAdvice

    Wake up...over time there has been a back slide in everything that you do and it's beginning to catch up with the company and brand. Back to basics...forget about metrics as you are killing what made this company so special. Greed and unrealistic demands will be your downfall! Public company or not...how many companies that are so required a few open air market stores to be open for Easter? Think about it? It truly doesn't look great to our following or customer base!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Williams-Sonoma

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