There are newer employer reviews for Williams-Sonoma

2 people found this helpful

Not the Williams Sonoma i once knew

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Sales Associate in Houston, TX
Current Employee - Sales Associate in Houston, TX

I have been working at Williams-Sonoma part-time (more than 8 years)

Pros

generous employee discount for sales associates and lovely fellow associates

Cons

There is no chance for advancement, hours are minimal, more interested in pushing the credit card than actual customer service, we are expected to do more with fewer hours and fewer people - again hours have been cut to a few a week, only management gets full time hours with just fill in to help close. What good is the discount when you are only working two hours a week?

Advice to ManagementAdvice

Nurture your staff and treat them as valuable to your bottom line in creating a solid customer base.

Doesn't Recommend
Negative Outlook
Disapproves of CEO
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  1. Great company but cheap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma full-time (more than a year)

    Pros

    Great working environment , great people.
    Good employee discount on company's product
    Company is growing and expanding

    Cons

    Tight expense control
    Short vacation days for new employees
    Company is going global and 1FTE works at least 1.5 FTE's work

    Positive Outlook
  2. 2 people found this helpful

    Williams Sonoma has become too corporate, it is loosing is personality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Williams-Sonoma part-time (more than 10 years)

    Pros

    The management at the store level, and the dedicated sales associates make Williams Sonoma an enjoyable stimulating place to work.

    Cons

    Sometimes it seems as though "Opening new credit cards , capturing E-mails, and many of the other things we are being asked to do have become more important than our original business model of providing the best customer service available in this tough retail market.

    Advice to ManagementAdvice

    Sometimes our hours are cut so drastically that we do not have enough help to cover the store, let alone provide the customer service our customers deserve. This is especially true during the Holiday Season.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Williams-Sonoma

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