There are newer employer reviews for Williams-Sonoma

2 people found this helpful  

Not the Williams Sonoma i once knew

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Sales Associate  in  Houston, TX
Current Employee - Sales Associate in Houston, TX

I have been working at Williams-Sonoma part-time for more than 8 years

Pros

generous employee discount for sales associates and lovely fellow associates

Cons

There is no chance for advancement, hours are minimal, more interested in pushing the credit card than actual customer service, we are expected to do more with fewer hours and fewer people - again hours have been cut to a few a week, only management gets full time hours with just fill in to help close. What good is the discount when you are only working two hours a week?

Advice to ManagementAdvice

Nurture your staff and treat them as valuable to your bottom line in creating a solid customer base.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

609 Other Employee Reviews for Williams-Sonoma (View Most Recent)

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  1. 3 people found this helpful  

    "You can't fool the troops"

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma part-time

    Pros

    HIgh energy environment, cool stuff

    Cons

    Job and company culture is not as advertised in training, disconnect between "words and actions" idealized for marketing purposes only, with standard corporate policy of squeezing employees, demoralizing and usury payroll practices at the heart of the matter.

    Advice to ManagementAdvice

    Make a stand with corporate policy which prioritizes bottom line and metrics over and above employees who actually make it happen. Extremely driven business model which is out of synch with human scale original company values. Stand up for what you believe in, because when you loose the majority of your staff, is there not a message here ? What's the point of running stores, better off to keep this an internet business ?

    Doesn't Recommend
  2.  

    Great company but cheap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma full-time for more than a year

    Pros

    Great working environment , great people.
    Good employee discount on company's product
    Company is growing and expanding

    Cons

    Tight expense control
    Short vacation days for new employees
    Company is going global and 1FTE works at least 1.5 FTE's work

    Positive Outlook
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