There are newer employer reviews for Williams-Sonoma

Loved all the products, met lots of nice people and enjoyed the job on a whole.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate in San Francisco, CA
Former Employee - Sales Associate in San Francisco, CA

I worked at Williams-Sonoma part-time (less than a year)

Pros

Great discount. Loved learning so much from co-workers. Enjoyed trying all the new products. Good exercise walking and climbing ladders.

Cons

Pay is terrible and always working weekends! Always on your feet. High expectations only from some.

Advice to ManagementAdvice

a real disconnect and expectations are unrealistic!

Recommends
Neutral Outlook
Disapproves of CEO
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  1. 4 people found this helpful

    Such a shame, really disappointed and let down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Williams-Sonoma full-time (less than a year)

    Pros

    The people, and discount..had a great final day of use and stocked the home.

    Cons

    Limited training/exposure within the company to develop essential networks for growth; incapable leaders and poor work conditions; lack of inclusion throughout brand. So much potential but there is a breakdown of defining the culture as one WSI. Employees didn't understand this was the parent company. Never mind the employees also didn't know about the Open Door Policy.

    Advice to ManagementAdvice

    Lose the snooty attitudes and introduce yourselves to the teams whose stores you visit. How much it would mean to employees for the CEO to acknowledge the folks within arms length. Also invest in ways to prepare and grow the company with the vision of 10 years from now and how sales folks will retain the present/next generation of consumers. Where is your recycling effort? (Ie: design a cool universal WSI reusable tote for customers to purchase on the go). Create a more exclusive rewards credit program...I want to use my reward certificates whenever I want or at least not lose the full value if My current purchase is less that the certificate. With the high APR, this is essential since customers work hard to earn those. Take care of the customer and they will never leave you. Invest in an updated POS system with purged sku system. The ROI means shorter lines, happier customers, de-stressed employees and drumroll...... more volume rung and fewer customer walk outs! Not to mention repeat business for a seamless experience. What future development do you offer employees seeking a career and not just a job?
    The list goes on.....

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. GM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in West Palm Beach, FL
    Former Employee - General Manager in West Palm Beach, FL

    I worked at Williams-Sonoma full-time

    Pros

    Good employees, great products, very nice customers, nice employee discount,

    Cons

    Terrible upper management out of the stores, VERY high turn over and it doesn't matter to HR.

    Advice to ManagementAdvice

    Bring back people first

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Williams-Sonoma

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