There are newer employer reviews for Windstream
There are newer employer reviews for Windstream

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Helpful (1)

What you are told about the job and what it actually is are two very different things.

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Inside Sales Representative in Charlotte, NC
Current Employee - Inside Sales Representative in Charlotte, NC

I have been working at Windstream

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

Smaller more family oriented environment compared with other phone companies.

Cons

Commission for my position is close to unobtainable given the call volume of new customers.

Advice to Management

Internally: Positive reinforcement would be much more effective than threatening a "write-up" in every situation. Externally: The new Merge bundle isn't practical for the company's client base. Windstream customers are mostly in rural areas and typically aren't familiar with new technology. So when they see the advertisements for Merge they think it's a cable service rather than an internet streaming device. When they call in to inquire they seem both confused and disappointed by the time they hang-up.

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  1. Helpful (1)

    The company I worked for prior to Windstream purchase was wonderful, Windstream definitely not.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering Specialist Provisioning II in Evansville, IN
    Former Employee - Engineering Specialist Provisioning II in Evansville, IN

    I worked at Windstream

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Tuition reimbursement
    Laptops
    Great people to work with locally.
    Local management led by example
    Locally great flow of information when available from corporate
    Growing too rapidly leading to integration problems and employee morale issues.

    Cons

    Health benefits including, medical, vision, and dental were fairly priced.
    A publicly traded company so you can own a piece of it.
    Many different job openings in different locations throughout the US.

    Advice to Management

    Slow down. The rate at which you're acquiring companies lends itself to growing issues which can include lower employee morale.
    Try to save employees because they are a wealth of information instead of trying to centralize everything. If someone is already doing a job and has been successful then consider leaving them in the position or ask for their help in making the company better. The purchased companies feel like failures.

  2. Helpful (1)

    JUST OK

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cst in Atlanta, GA
    Current Employee - Cst in Atlanta, GA

    I have been working at Windstream

    Approves of CEO
    Approves of CEO

    Pros

    PAY is good for the area. Your on your own so you don't have someone looking over you all of the time.

    Cons

    Always wanting more even if you meet your objectives. When jobs are opened you only get it if you know the person who is in charge of hiring

    Advice to Management

    Hire more people to do the job instead of spending tons of money on trying to make things more than realistic efficient

There are newer employer reviews for Windstream
There are newer employer reviews for Windstream

See Most Recent

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