Windstream

  www.windstream.com
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235 Employee Reviews (View Most Recent)

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1 person found this helpful  

What you are told about the job and what it actually is are two very different things.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Inside Sales Representative  in  Charlotte, NC
Current Employee - Inside Sales Representative in Charlotte, NC

Pros

Smaller more family oriented environment compared with other phone companies.

Cons

Commission for my position is close to unobtainable given the call volume of new customers.

Advice to ManagementAdvice

Internally: Positive reinforcement would be much more effective than threatening a "write-up" in every situation. Externally: The new Merge bundle isn't practical for the company's client base. Windstream customers are mostly in rural areas and typically aren't familiar with new technology. So when they see the advertisements for Merge they think it's a cable service rather than an internet streaming device. When they call in to inquire they seem both confused and disappointed by the time they hang-up.

Doesn't Recommend
Disapproves of CEO

Other reviews for Windstream

  1. 1 person found this helpful  

    JUST OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cst  in  Atlanta, GA
    Current Employee - Cst in Atlanta, GA

    Pros

    PAY is good for the area. Your on your own so you don't have someone looking over you all of the time.

    Cons

    Always wanting more even if you meet your objectives. When jobs are opened you only get it if you know the person who is in charge of hiring

    Advice to ManagementAdvice

    Hire more people to do the job instead of spending tons of money on trying to make things more than realistic efficient

    Approves of CEO
  2. 1 person found this helpful  

    Decent place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Broadband Customer Care Representative  in  Salina, KS
    Former Employee - Broadband Customer Care Representative in Salina, KS

    Pros

    Good benefits and competitive wages for the areas they serve. This company really seems to have their head in the game when it comes to the Telecommunications Industry.

    Cons

    The downside was that I got laid off from my job because they shipped Tech Support overseas for a while. Then about a year later they brought it back to America. Talk about a waste of peoples jobs and their own money.

    Advice to ManagementAdvice

    I have reapplied with you several times because I think you have a great company but you dont seem to ever call me back.

    Recommends
    Approves of CEO
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