Windstream

www.windstream.com
There are newer employer reviews for Windstream

1 person found this helpful  

East Bay Area has big upside! Recent local changes improving moral.

  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Executive in Walnut Creek, CA
Current Employee - Account Executive in Walnut Creek, CA

I have been working at Windstream full-time (more than a year)

Pros

Relevant solutions. Management support is strong in Walnut Creek. Disgruntled underperforming employees have been cleared out and remaining team is gelling. It's a fun place to work. The product is very strong and pricing is very competitive. The best telecom around IMHO. Salary is very competitive as well. I have not been in any competitive sale situation without feeling that Windstream has the better product and support. Although not everybody has heard of Windstream, the company has a very strong reputation for those 'in the know'. Ranks tops nationally in customer satisfaction and service. Lots of upward mobility potential.

Cons

No effective CRM for sales. Implementation process has been a challenge, but is improving. Overcoming the legacy left by the previous regime can be a challenge since the local reputation was tarnished.

Advice to ManagementAdvice

You have a great product and finally have great people. Hire more solid individuals and take care of them. Make CRM a priority.

326 Other Employee Reviews for Windstream (View Most Recent)

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  1.  

    Its all about the numbers not about people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager in Irvine, CA
    Current Employee - Senior Account Manager in Irvine, CA

    I have been working at Windstream full-time (more than 5 years)

    Pros

    WIndstream has the resources to provide a full suite of telecom services to enterprise customers.

    Cons

    Windstream is moving to fast in its acquisitions and its main focus is on assimilating the companies they acquire rather than gaining knowledge and taking the time to see why those companies were successful and marketable in the first place.

    Advice to ManagementAdvice

    Take care of your employees. Reimburse them correctly for their phones as they use them 24/7 servicing your customers and reimburse their mileage appropriately as they are driving miles to meet with and retain your customers. Get them good health care instead of the mess they have now.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Engineer II in Little Rock, AR
    Former Employee - Data Engineer II in Little Rock, AR

    I worked at Windstream full-time (more than 5 years)

    Pros

    Good paid time off program

    Cons

    Good old boy management, lack of direction, poorly skilled/qualified management

    Advice to ManagementAdvice

    Create a flatter organization, treat your employees better. Manage without scare tactics

    Doesn't Recommend
    Positive Outlook
There are newer employer reviews for Windstream

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