239 Employee Reviews (View Most Recent)

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Employees have upstream battle to get work completed

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Engineer
Current Employee - Engineer

I have been working at Windstream full-time for more than 5 years

Pros

pay is good, benefits ok

Cons

Management is the biggest negative, so distracted with kingdom building and related politics and chaos attitude, that almost no one is focused on managing/helping employees to complete important tasks/projects for the parent company other then constant nagging which is basically ineffectual.

Company knows there's a problem, Hiring army of project managers who along with multiple bosses is constantly hounding you about is this project done? how about the 20 other projects I've given you? PM's like to have constant meeting as a harassment technique to force you to put there project at the top of the list.

And by the way don't forget to take care of the huge stack of operation issues that keep you from working on the projects anyways. If you try to work on anything that takes any real concentration or time forget it! You'll be interrupted every 10 seconds by IM, phone,email, boss yelling orders out his office etc. etc, concentration and focus is not needed here!

Infrastructure is bad, very old pc's with no software other then bare minimum, no training or involvement in products until the day it's dumped in your lap. Manager volunteers your for projects/work without even talking to employee to make sure he has time,knowledge to complete task, not even sure they care about such pesky details.

Suggestion to upper management is to terminate almost all baseline employees and replace with contracts since terrible management more or less makes it impossible for employees to function anyhow, hope management will not sabotage contractors efforts. Also suggest company stop buying high end software that they refuse to train people on or provide proper admin resources for, therefore making it useless. Like throwing money in the toilet.

If you went a paycheck/benefits it's ok, if you went a job where you given time/resources to get meaningful work done forget about it.

Advice to ManagementAdvice

make management accountable for task completion. don't let them promise you the moon and deliver nothing. If they where accountable for getting the job done they would have to care about there employees since that's who get's it done!!! They don't care since feeding misinformation to superiors then making excuses for why it was not done is a way of life for management

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for Windstream

  1.  

    Heading in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream

    Pros

    Upward mobility. Tons of growth opportunities : if you willing to roll up your sleeves.

    Cons

    ILEC network . Customers and employees are beginning to lose confidence in the product.

    Advice to ManagementAdvice

    . Continue to listen to frontline contributors

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Just a bit disgruntled about 2012 layoff

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Windstream for more than 10 years

    Pros

    benefits were decent, but better before the buyout

    Cons

    they should have trained our replacements better. they were not prepared when we left. they had to rely on employees that were rehired in different departments to do the same job or to train the replacements, instead of just doing the job the were hired for.

    Doesn't Recommend
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