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Job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Associate Network Analyst  in  Evansville, IN
Current Employee - Associate Network Analyst in Evansville, IN

I have been working at Windstream full-time for more than 5 years

Pros

Flexibility, good staff in our department to work with

Cons

No bonuses. All we do is make widgets......

Advice to ManagementAdvice

Instead of make quick decision, involve the people that it will affect

Doesn't Recommend
Neutral Outlook

247 Other Employee Reviews for Windstream (View Most Recent)

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  1.  

    Leadership really looks out for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Matthews, NC
    Current Employee - Account Manager in Matthews, NC

    I have been working at Windstream full-time for less than a year

    Pros

    My team was recently "dissolved" however the leadership team has worked 24-7 to find us other internal positions. Its a corporate world, but the managers really have their people in mind.

    Cons

    Corporate change, its all about making the investors happy, but thats with any company.

    Advice to ManagementAdvice

    keep doing what youre doing!

    Recommends
    Neutral Outlook
  2.  

    Stressful and draining job

    Former Employee - Customer Service Representative  in  Cornelia, GA
    Former Employee - Customer Service Representative in Cornelia, GA

    I worked at Windstream full-time for more than a year

    Pros

    Opportunity to make extra money when you make commission and the chance to work with and create some good friendships with co workers. Windstream offers campaigns at work to win things like tvs and internet tablets and money....but money and things cant replace your sanity.

    Cons

    Sales expectations makes job high stress. All calls are monitored by a group of other employees and pretty much every word out of your mouth is dictated. You are expected to say everything a certain way or you get a low score. Its like being in prison. You cant be who you want to be or say anything you want to say without getting in truoble for not doing it right. Also schedules change constantly...you may work an early shift for months then work the closing shift for months and you never know when it will change. No way to have a life or family life when you never know what your shift will be and as soon as you get accustomed to one shift and your family life settles into it they will change it on you.

    Advice to ManagementAdvice

    Stop requiring reps to sell services and products customers don't really need to just look like you are meeting a quota. Upgrade equipment in your service areas to accomodate customers who need better and faster internet. Work with your employees and have more compassion for them...they have families at home and circumstances going on that needs consideration sometimes. Lack of communication in many areas and alot of contradicting going on between the mgt, supervisors and reps. They tell you to talk to the customers and find out what they really need as far as services and products but then tell you how many minutes you can be on each call. Alot needs to change or the one that will always remain the same at Windstream in the turnover rate..which is outrageous.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Windstream

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