There are newer employer reviews for Windstream

Overworked, underpaid, and under appreciated.

Former Employee - Finance Analyst in Charlotte, NC
Former Employee - Finance Analyst in Charlotte, NC

I worked at Windstream (more than 8 years)

Pros

The ability to work from home.

Cons

There were not work/home boundaries

Advice to ManagementAdvice

Appreciate all the hard work your lower level employees put in.

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  1. Business Rep - Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Sales Representative in Charlotte, NC
    Former Employee - Business Sales Representative in Charlotte, NC

    I worked at Windstream full-time (less than a year)

    Pros

    - Decent starting base for someone with no prior sales experience and right out of college.
    - Some management is very supportive and wants to help you be successful.
    - Environment can be fun and light-hearted at times.

    Cons

    - Very unrealistic sales expectations, very much a sink or swim set-up, even for people without sales experience.
    - Favoritism is very apparent in management approach.
    - Technology is very dated, but has improved. However learning the codes and balancing four open screens can be difficult.
    - Not a lot of upward mobility - they hire from outside versus inside.
    - Training is too short and not a lot of help provided once on the phones.

    Advice to ManagementAdvice

    Recommend a large investment in employee training coupled with an infrastructure refresh, very dated technology when compared to competitors.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Poor Management in New Orleans

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive III in New Orleans, LA
    Former Employee - Account Executive III in New Orleans, LA

    I worked at Windstream full-time (less than a year)

    Pros

    Salary was average, Benefits were good, and the office was nice except for the conference room.

    Cons

    High turnover, Managers are puppets to the Higher ups. Its a good ole boy system and they use micromanagement and attitude of do it our way or leave.

    Advice to ManagementAdvice

    Learn your employees, you have no clue what the team is really doing because your a desk jockey. work with the new reps. train with them. Unfortunately the manager had no clue of what we even sold here.

    Doesn't Recommend
    Negative Outlook
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