Windstream
2.6 of 5 219 reviews
www.windstream.com Little Rock, AR 5000+ Employees

219 Employee Reviews (View Most Recent)

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Unattainable quotas, poor leadership at the Manager, Director and VP levels

Business Sales Representative (Current Employee)
Charlotte, NC

ProsGood starting hourly pay for a call center. Good initial training. Mon-Fri workweek in the business dept

ConsUnattainable quotas, lack of on going training, multiple fragmented systems to use. Ridiculous process for promotions and interviewing internal candidates, all about who you know, not whether you are qualified or not.

Advice to Senior ManagementReally show active leadership with all employees, not just direct reports. Get feedback on what can be improved. Reasonable quotas.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Easiest job that I have ever had.

    Anonymous Employee (Current Employee)

    I have been working at Windstream full-time for less than a year


    Pros: Totally depends on your manager, but if you do your job, you get left alone. If my current manager leaves, I'm going to be worried.… Cons: Because Windstream has absorbed and assimilated so many smaller telco companies over the years, it's internal processes… Advice to Senior Management: Just going off of what I hear from customers, our DSL service is lacking. I know that you're not ignorant of this and… Yes, I would recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    An alright experience.

    Customer Service Agent (Current Employee)
    Charlotte, NC

    I have been working at Windstream full-time for more than 3 years


    Pros: Great coworkers who were willing to go above and beyond… Cons: Very low pay compared to the industry average. Advice to Senior Management: Please compensate workers appropriately. Yes, I would recommend this company to a friend More
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