There are newer employer reviews for Wingspan Portfolio

Customer Advocate--More like Devils Advocate

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Advocate in Frisco, TX
Current Employee - Customer Advocate in Frisco, TX

I have been working at Wingspan Portfolio full-time (more than a year)

Pros

you get paid hourly+staying late is encouraged= more time to not do anything, not help anyone, cheat the system to close cases. You can really rack up your hours doing nothing. They will hire anyone, so getting a job there is easy.

Cons

-You will never feel like your helping anyone
-There is no employee respect, in fact there is outright disrespect and it is tolerated or you lose your job.
-Your are lying, cheating the system, so you can make the company money from their "clients"
-No culture no values, they hire you based on 60 day contract, and there are valuable employees there who have been there for years still not receiving any benefits and being forced to drive from building to building in short notice.

Advice to ManagementAdvice

Please value the employees you have before you do mass hires. Train them better and give them compensation they deserve.

Doesn't Recommend
Negative Outlook
Disapproves of CEO
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  1. 1 person found this helpful

    Poor Management, Racism,Nepotism and Discrimation at Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Processor in Carrollton, TX
    Current Employee - Mortgage Processor in Carrollton, TX

    I have been working at Wingspan Portfolio full-time (more than a year)

    Pros

    The dress code was casual at Wingspan Portfolio Advisors. There was a young staff. Most people in their late teens, early to mid twenties. It was right off the bus line.

    Cons

    Management was petty. Most of the Managers personally knew the owner or where related to the owner. Entire families held management positions. The company was very top down managed. There was discrimination against blacks, muslims and hispanics. There was a high turnover when I worked there. Lots of people were unhappy. Quite a few people filed EEOC claims. Certain managers had god complexes it seemed.They would fire on the spot for petty reasons. Lots of backroom dealings. The managers were in a club of sorts. Certain people could get away with anything.

    Favored employees could jump jobs. Position to position until they found one they could do. Other employees were placed on difficult tasks. Paid less for doing the same if not more work.

    Very low morale.

    Advice to ManagementAdvice

    Fire yourselves since the Owner won't. You will be doing him a favor.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful

    If you want to learn the mortgage loan industry this is the best place to train for loan modifications.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Advocate in Frisco, TX
    Current Employee - Customer Advocate in Frisco, TX

    I have been working at Wingspan Portfolio full-time (less than a year)

    Pros

    Was an open friendly and fun office environment before the move to Frisco. They did offer overtime which is needed to keep up with their production reqirements. Offer opportunites to diverse groups and backgrounds. Opportuniy to gain experience in Management.

    Cons

    They do not hire permanent or offer benefits unless they are short staffed or you suck up to management. They give too much work and constantly threaten employees that they will lose their job. Stressful working environement since moved into new Frisco location. Has a bad reputation for being organized and their definition of professional is very questionable. Overworked and underpaid making job requirements challenging. Closed door policy when wanting to know about being permanent you are told not to ask or worry. No job stability.

    Advice to ManagementAdvice

    Motivate employees through incentive and rewards instead of the what constantly did wrong, and you will get fired, approach. Get organized and on one accord. Inform everyone so that all processes can be on the same page.

    Doesn't Recommend
    Negative Outlook
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