Wix

www.wix.com
There are newer employer reviews for Wix

2 people found this helpful  

Wix.com is a Totally Awesome Place to Work!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in San Francisco, CA
Current Employee - Customer Service Representative in San Francisco, CA

I have been working at Wix full-time (less than a year)

Pros

The company cares about it's employees. They go out of their way to make sure that we are happy and have the resources that we need to do our jobs well. They take team-building seriously and frequently there are company hosted events which allow us to get to know each other on a personal basis. Our desks come equipped with nerf guns which is a totally fun stress reliever. The company has a full kitchen in the office and they keep the fridge stocked for us! The product is really cool and getting better all the time. It is great working for a company that genuinely cares about it's employees and customers.

Cons

We take a ton of calls every day, many of the people have are unhappy or frustrated. It takes a lot of patience, a positive attitude and the ability to empathize, see a situation from a user's perspective and not take it personally if they take their frustration out on you.

Advice to ManagementAdvice

Keep doing what you are doing: listening to employees and customers and fine-tuning the business based on that feedback!

Recommends
Positive Outlook

35 Other Employee Reviews for Wix (View Most Recent)

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  1. 1 person found this helpful  

    My Second Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wix full-time (less than a year)

    Pros

    Great team members... As a group we have a "family" feel to us. Great environment to work in that includes a full functioning kitchen, a balcony that overlooks the Mission, closely located to Bart for an easy commute, and cute dogs running around the office. Overall this company helps me get to know my own neighborhood better by providing tickets to local events, weekend hikes in our beautiful neighboring counties, and volunteer work around the city.

    Interview process was like no other I've had... Group setting called a "Mixer" with interviewees and company employees hanging out and chopping it up. Casual environment and even had to attend a a social event to see how'd I'd do in a "party" environment. Interview process was actually fun (which is a first)

    Cons

    Walking Mission St either really early in the morning (5:30am) or later on the evening (sometimes as early as 7 or as late as 9 9:30) can be a little scary. Don't feel safe in this neighborhood.

    Advice to ManagementAdvice

    Keep on the great work!! I love my team members, the process in which we hire fellow Wixers, and how good work is recognized and rewarded. The little things (like breakfast burritos delivered to us at our desk with our names on them every Friday) make a big difference in my every day. I actually enjoy coming to work for the first time in my professional life. Thank you.

    Recommends
  2. 1 person found this helpful  

    Incredible Involvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in San Francisco, CA
    Current Employee - Customer Service Representative in San Francisco, CA

    I have been working at Wix full-time (less than a year)

    Pros

    This is hands down the most amazing company I've ever worked for. Not only is the environment fun but Wix is very much concerned about the happiness of its employees. They constantly go above and beyond to make it fun and enjoyable.

    Cons

    Just the typical stuff that comes with customer service biz.

    Recommends
    Positive Outlook
There are newer employer reviews for Wix

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