There are newer employer reviews for Wolters Kluwer
There are newer employer reviews for Wolters Kluwer

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Helpful (1)

Changing culture, great software, complex corporation

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in New York, NY
Current Employee - Anonymous Employee in New York, NY

I have been working at Wolters Kluwer full-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Very focused on the customer, great software and serving focused professional niches. People care passionately about their domain expertise, e.g., banking, medicine, law, tax. Lot's of opportunity to move up internally

Cons

Very complex legacy structure of individual publishing firms and individual software firms transitioning into a more cohesive operating model

Advice to Management

Focus on excellence in software and excellence in customer intimacy and excellence in the core to enable the other two,

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  1. Helpful (1)

    Outside hires are paid more than existing employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Representative in Hartford, CT
    Current Employee - Support Representative in Hartford, CT

    I have been working at Wolters Kluwer full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Still searching for a "pro" to working here, but it has been very difficult.

    Cons

    Employees who try to advance internally are offered very low salaries compared to outside hires with no experience with the company's flagship software. Management is restructured every 4-6 months, so you never know who you will be working for. Bonuses have been decent but the yearly raises are piddly, 1/3 the cost of living increases each year.

    Advice to Management

    Stop the reshuffling and fight to pay internal employees more for wanting to do a good job and advance themselves. Stop hiring consultants instead of internal talent. The new CEO lacks some serious people skills. When your employee says hello in the elevator don't be rude and ignore them, as she's done multiple times unless you're upper management.


  2. Very nice people, very nice environment. Great place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hagerstown, MD
    Former Employee - Customer Service Representative in Hagerstown, MD

    I worked at Wolters Kluwer full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very nice work environment. You get your own desk, and can choose how many monitors you'd like and/or computer. There are no restrictions at staying at your desk and eating at your desk. The job is very relaxed and self paced. I would work here in the future again for sure.

    Cons

    There are no downsides to working at Wolters Kluwer Health in the Hagerstown office.

    Advice to Management

    Maybe just one more person on the late shift to keep the call volume more under control at times. Other than that, everything is good!


There are newer employer reviews for Wolters Kluwer
There are newer employer reviews for Wolters Kluwer

See Most Recent

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