Wolters Kluwer

  www.wolterskluwer.com
  www.wolterskluwer.com
There are newer employer reviews for Wolters Kluwer

 

Struggling to change, but with legacy management tools

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Analyst in Riverwoods, IL
Current Employee - Business Analyst in Riverwoods, IL

I have been working at Wolters Kluwer full-time (more than an year)

Pros

Wolters Kluwer has a large pool of talented people. The culture is collaborative within groups. The defined corporate strategy is sensible: moving up the value chain with clients, by embedding content within clients workflow processes.

Cons

Budget constraints & concerns flavor all human resource planning. Human resource support is basic, but getting better. Difficult to get approvals for creation of new positions, either to provide room for promotions, or to hire necessary additional support positions.

The company is also hampered by silos of technology and of processes - with poor tools and little cultural support for breaking down silos and barriers to collaboration across groups.

Advice to ManagementAdvice

Wolters Kluwer needs to examine its existing groups & decide where levels of investment need to be made not just based upon a profitability/growth spectrum, but also based upon potential profitability/growth. The lack of investment in talent, technology and organizational change in existing groups that don't meet p/g targets leads to a cycle where change can't be effectively implemented.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

594 Other Employee Reviews for Wolters Kluwer (View Most Recent)

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  1.  

    Current CCH Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL

    I have been working at Wolters Kluwer full-time (more than 8 years)

    Pros

    Pleasant coworkers: makes the work day brighter and helpful people make the job easier

    Cons

    Current database in use is far from user friendly for our type of work. People struggle to keep up with the workload. Working on one's own time is not uncommon nor noticed. Not all jobs are ideal, but they shouldn't case tears and headaches. Invest in Advil, Miller, and Edy's as their sales have definitely increased.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Work, Work, Work--No work-life balance at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Los Angeles, CA
    Current Employee - Account Manager in Los Angeles, CA

    I have been working at Wolters Kluwer full-time (more than an year)

    Pros

    Excellent training program, supportive staff, educationally driven.

    Cons

    As an account manager in outside sales, you are hired to sell but inundated with massive amounts of minutia and email. Some emails can be answered or addressed quickly others however take you hours to complete. Multiply that by dozens of emails a day, and it's no wonder you can easily work 12-15 hour days just managing the paperwork. It's exhausting and endless. The down-side is management thinks there is nothing wrong with bombarding the account managers with daily doses of admin, reports for reports and more reports to report on those reports! It's like being in a hamster tread-mill of paperwork. Management however still demands that you make your quota and get into the field to see clients regardless of the hours spent behind your PC.

    Advice to ManagementAdvice

    Help us make more sales by removing the mundane paperwork, non-stop reporting of account activity which is really something a sales admin department should be doing and please, please consolidate and update your PC systems so we can all be more efficient at our jobs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Wolters Kluwer

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