There are newer employer reviews for World Travel Holdings
There are newer employer reviews for World Travel Holdings

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go here with eyes wide open. this is not a place where most people can go to learn and grow.

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Woburn, MA
Former Employee - Anonymous Employee in Woburn, MA

I worked at World Travel Holdings

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

several long-time key employess remain. people with good values and concern for others. in spite of current ownership, deep in the DNA of this place lives a concern for people that book their travel with the company. The customer does matter to so many of the people that still work here.

Cons

owners look at the world in unique ways...
there is little expression of vision (i believe there is not one)
days are long for a few key people that have tremendous work ethic but not so long for a cadre of loafers that always seem to survive the lay-offs. there have been more than 3 of those in as many years....

Advice to Management

pay attention to the stuff that really matters and get rid of the dead weight that still hangs around there. and for God's sake who needs 2 CEO's . Come on really!

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  1. Helpful (1)

    Excellent company, leader in the industry with opportunities for many .

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Professional in Virginia Beach, VA
    Current Employee - Travel Professional in Virginia Beach, VA

    I have been working at World Travel Holdings

    Recommends
    Recommends

    Pros

    Solid company with growth potential in a tough market. Interaction between management and others is good. All areas of the company try to work together to find solutions.

    Cons

    Constant schedule changes for front line sales force. Sometimes level of respect for employees is missing. Public "talking down" about employees that is heard by others.

    Advice to Management

    Good place to work, could be better with more care and concern of managing a work/life balance.

  2. Needs imporvement

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Virtual Travel Consultant in San Diego, CA
    Former Employee - Virtual Travel Consultant in San Diego, CA

    I worked at World Travel Holdings

    No opinion of CEO
    No opinion of CEO

    Pros

    Ability to work at home

    Cons

    Tight management procedures which change constantly. Mandatory overtime not always necessary and unfair to employees, poor handling of procedural questioning and criticism, 21-point Customer Connection was introduced in 2007 which did not take into account successful practices used by seasoned travel agents and forced all agents to use "Company-researched" ideas on how to sell travel to the "discriminating" Internet travel client with consequences imposed if agents did not follow everything "by the book."Overall this procedure has been largely a failure but the Company will not let this go, basically so a Sales Manager can justify keeping his job.

    Advice to Management

    Happier employees are those that feel empowered to sell travel the way they know how. Allow flexibility in the sales process and only address issues if they are a problem. This was the way the former NLG ran the company and employees were much happier.

There are newer employer reviews for World Travel Holdings
There are newer employer reviews for World Travel Holdings

See Most Recent

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