68 Employee Reviews (View Most Recent)

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This workplace is best for people who love travel and don't need to make that much money.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Petaluma, CA
Current Employee - Anonymous Employee in Petaluma, CA

I have been working at World Travel Holdings

Pros

Travel opportunities and supportive environment. Coworkers are friendly and willing to help. Management seems interested in employee feedback.

Cons

Mediocre pay and inconsistent leadership. They're having a tough time during the economic downturn. Growth opportunities are very limited.

Advice to ManagementAdvice

Senior managment should keep communication with employees open. They should be flexible with schedules, travel opportunities and pay. It would be great if they could find new ways of attracting a larger market share.

Approves of CEO

Other Reviews for World Travel Holdings

  1.  

    Work here..... only if you can't find anywhere else to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Travel Pro  in  Miramar, FL
    Former Employee - Travel Pro in Miramar, FL

    I worked at World Travel Holdings

    Pros

    Best reason to work for World Travel Holdings was going on fam cruises (but not too many of them, as the same group of people always go and others don't get the opportunity). Also, when lucky enough for a vacation to be approved, receiving a travel agent discount had been nice. Oh.....Nice sized cubicles and comfortable chairs.

    Cons

    Constant changes.
    What once was an easy going place to work has now become a miserable, not fun at all order taking call center.
    You can not be yourself, instead you are to be robtic. Bonus plans which years ago had been attainable, are almost unattainable now. Pay plans keep getting cut (even before this recession). And year after year ALL sales agents are making less and less then the years before. The people being hired these days are fed lies. It's been double the work and less pay for most of 2007 and all of 2008. Sales coaches may be nice and if lucky offer positive feedback, but they are not empowered. They are only pawns in the game looking out for themselves as well.

    Advice to ManagementAdvice

    Try keeping your sales people happy and reward them from time to time. Stop making changes every quarter. Fix your scheduling system, it's a joke to have a computer program make the work schedule, especially when it doesn't function properly. Requesting vacation is a joke. For a travel company, you should not frown upon somebody taking vacation. And for crying out loud, accept vacation requests from time to time, not just during huricane season. Offer fam trips to different people each time around. The same people go ALL the time.
    Empower the sales agents. And don't post phony reviews on here.
    Such a shame, that what once was.....Isn't any longer.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Good Small/Mid-sized travel company with solid management team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Director, Brand Marketing  in  Woburn, MA
    Former Employee - Director, Brand Marketing in Woburn, MA

    I worked at World Travel Holdings

    Pros

    Smart group of folks - passionate about travel. Organization cares about the needs of it's employees and is very fair in how and what it communicates about the state of the business on a regular basis - even and especially in times of economic uncertainty. Note - a new management team took over in 2006, however, many key execs are still part of the team.

    Cons

    Not as nimble as it could be - needs to be more of a leader in the only user experience of how it sells it's products

    Advice to ManagementAdvice

    Continue to be relentlessly focused on results and improvement through every area of the business.

    Recommends
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