World Travel Holdings

  www.wth.com
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65 Employee Reviews (View Most Recent)

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Work here..... only if you can't find anywhere else to work

Travel Pro (Former Employee) Miramar, FL

ProsBest reason to work for World Travel Holdings was going on fam cruises (but not too many of them, as the same group of people always go and others don't get the opportunity). Also, when lucky enough for a vacation to be approved, receiving a travel agent discount had been nice. Oh.....Nice sized cubicles and comfortable chairs.

ConsConstant changes.
What once was an easy going place to work has now become a miserable, not fun at all order taking call center.
You can not be yourself, instead you are to be robtic. Bonus plans which years ago had been attainable, are almost unattainable now. Pay plans keep getting cut (even before this recession). And year after year ALL sales agents are making less and less then the years before. The people being hired these days are fed lies. It's been double the work and less pay for most of 2007 and all of 2008. Sales coaches may be nice and if lucky offer positive feedback, but they are not empowered. They are only pawns in the game looking out for themselves as well.

Advice to Senior ManagementTry keeping your sales people happy and reward them from time to time. Stop making changes every quarter. Fix your scheduling system, it's a joke to have a computer program make the work schedule, especially when it doesn't function properly. Requesting vacation is a joke. For a travel company, you should not frown upon somebody taking vacation. And for crying out loud, accept vacation requests from time to time, not just during huricane season. Offer fam trips to different people each time around. The same people go ALL the time.
Empower the sales agents. And don't post phony reviews on here.
Such a shame, that what once was.....Isn't any longer.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Good Small/Mid-sized travel company with solid management team

    Director, Brand Marketing (Former Employee) Woburn, MA

    I worked at World Travel Holdings

    Pros: Smart group of folks - passionate about travel. Organization cares about the needs of it's employees and is very fair in how and what… Cons: Not as nimble as it could be - needs to be more of… Advice to Senior Management: Continue to be relentlessly focused on results and improvement through… Yes, I would recommend this company to a friend More

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    go here with eyes wide open. this is not a place where most people can go to learn and grow.

    Anonymous Employee (Former Employee) Woburn, MA

    I worked at World Travel Holdings

    Pros: several long-time key employess remain. people with good values and concern for others. in spite of current ownership, deep in the DNA of… Cons: owners look at the world in unique ways... there is little expression of vision (i believe there is not one) days are long for a few… Advice to Senior Management: pay attention to the stuff that really matters and get rid of the dead weight that still… No, I would not recommend this company to a friend More

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