World Travel Holdings – “WTH.........Last option for finding work!”

Pros

Wow, this is a good question cause it don't have much good reasons to work here. In todays economy, it's a great reason to be working here. But seriously, the best reason to work here is perhaps the people. For the most part everyone is really nice and helpful and everyone tries to do their job according to standards. Other than the people there's not a good good reason to work here. As the last review said, this job is good only if you can't find a job anywhere else. It's also an ideal part-time gig for college students. Also being employed by this company you can get travel agent discounts on some stuff such as theme park tickets and hotel stays, etc. Don't expect to be going on cruises all willy nilly....it's a big LIE. Again, the last review was very much on point. Only top execs or the same people gets to go on cruises.

Cons

There is absolutely no work/life balance at this company. They like to change your schedules without notice as if you don't have a life. Getting time-off or vacation approve is almost IMPOSSIBLE with these people. When you need time off the only option for the most part is to get your shift swapped with another employee and even doing that is hard enough cause most people don't like to give up there days OFF especially if it's a Fri or Sat....All sales agent has to follow a script and if you dont follow it, your penalized for scoring. Sales coaches show you love of course when you make the sales (any sales business do) but when numbers not looking good, they sure will remind you every time "you're not doing your job" The reservation system they use is crap; every day it's always some technical problems that makes the job more frustrating on top of dealing w/ rude customers. There's so much this company need to improve on for their call center. People getting hired are fed lies. They have laid off before in 2007 and 2008 and 2009 probably is not gonna be any differ after the busy season. Again, only if you can't find a job somewhere else, a college student or just looking extra part-time income working here is an option, otherwise STAY AWAY.

Advice to Senior Management

Stop making changes every quarter. Fix your scheduling system, it need to be more work/life balanced and update your reservation system, IT SUCKS!!. Start appreciating your employees by APPROVING some time/vacation days.