There are newer employer reviews for World Travel Holdings

2 people found this helpful  

a very positive working experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Care Representative  in  Altamonte Springs, FL
Current Employee - Customer Care Representative in Altamonte Springs, FL

I have been working at World Travel Holdings full-time for more than a year

Pros

team support is commendable, there is someone either close by or a phone call away who is more than willing to assist regardless of the situation or what position you are in. its a growing thriving solid and innovative company with sound leadership

Cons

they never close be prepared to work unplanned overtime holidays depending on call volume and scheduling needs. Its an industry that is constantly changing if you don't adjust well to change its not the job for you. The insurance plan needs to be revised while the carriers for health dental vision even short term disability 401k are all great the structure of the plan itself is not. Annual deductibles are to high. They need a plan like PPO with copay and no annual deductible or to at least offer it in the selections available

Advice to ManagementAdvice

Need more versatile positions cross over training in other departments so everyone has opportunity to learn more about the other positions and the company as a whole

Recommends
Positive Outlook
Approves of CEO

67 Other Employee Reviews for World Travel Holdings (View Most Recent)

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  1.  

    AWESOME PLACE TO WORK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CCR  in  Altamonte Springs, FL
    Current Employee - CCR in Altamonte Springs, FL

    I have been working at World Travel Holdings full-time for less than a year

    Pros

    they promote within the company , alot of companys say it ... they DO it !!!!
    friendly , great open door policy

    Cons

    none really it is cold in the office

    Advice to ManagementAdvice

    dont forget we do alot more work than yall see

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Kind of scammy, horrible values and ethics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL

    I worked at World Travel Holdings full-time for less than a year

    Pros

    tours of new cruise ships, cruise discounts, the occasional free cruise

    Cons

    management, values and ethics, job security and satisfaction

    Advice to ManagementAdvice

    This is NOT the position I was expecting in ANY regard, nor was it the kind of people I was hoping to work for. From the top down, everyone was shady. It wasn't cold calling, I'll give them that, but it wasn't your typical call center either. Rules did not apply to everyone, customers or associates. Blatant favoritism was shown in both regards. It was a miserable experience!! My co-workers were LITERALLY on Farmville 85% of the time. VERY lax atmosphere... cursing, vulgar/lewd gestures, and innuendos ran rampant throughout the place!! I was VERY disappointed and disheartened with this experience.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for World Travel Holdings

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