There are newer employer reviews for World Travel Holdings

 

Kind of scammy, horrible values and ethics

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Orlando, FL
Former Employee - Anonymous Employee in Orlando, FL

I worked at World Travel Holdings full-time (less than an year)

Pros

tours of new cruise ships, cruise discounts, the occasional free cruise

Cons

management, values and ethics, job security and satisfaction

Advice to ManagementAdvice

This is NOT the position I was expecting in ANY regard, nor was it the kind of people I was hoping to work for. From the top down, everyone was shady. It wasn't cold calling, I'll give them that, but it wasn't your typical call center either. Rules did not apply to everyone, customers or associates. Blatant favoritism was shown in both regards. It was a miserable experience!! My co-workers were LITERALLY on Farmville 85% of the time. VERY lax atmosphere... cursing, vulgar/lewd gestures, and innuendos ran rampant throughout the place!! I was VERY disappointed and disheartened with this experience.

Doesn't Recommend
Disapproves of CEO

71 Other Employee Reviews for World Travel Holdings (View Most Recent)

Sort: Rating Date
  1.  

    Don't mess up here! Don't stay off the phone too long.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Care Representative in Altamonte Springs, FL
    Former Employee - Customer Care Representative in Altamonte Springs, FL

    I worked at World Travel Holdings

    Pros

    Great benefits, worked with great people. Luncheons from sales executives every month at least, Good location. Good training.

    Cons

    Cons would be the way that the managers kept track of calls coming in, in relation to the customer service versus sales. It was rare that a person wanted to add on to an already booked reservation. New inbound calls were expected to be sold on that call due to price changes. Don't take too many breaks, if you are sick try to be there anyway, while the managers understood people do get sick after a while they will start targeting anyone that would take advantage of sick time or other time off.

    Advice to ManagementAdvice

    Not every position is about sales. Customer service is very valuable as well, with that being said there was no room for improvement for sales when all the calls are for customer service.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Eh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Care Representative in Orlando, FL
    Current Employee - Customer Care Representative in Orlando, FL

    I have been working at World Travel Holdings

    Pros

    great fellow employee, work from home

    Cons

    They do not work with your schedule for any reason, not school, not another job, not family. Everything is done by what they feel they need.

    Advice to ManagementAdvice

    Pay attention to your smaller employees, they make the company and will probably be your boss one day.

    Recommends
    Approves of CEO
There are newer employer reviews for World Travel Holdings

Work at World Travel Holdings? Share Your Experiences

World Travel Holdings

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.