World Travel Holdings

  www.wth.com
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68 Employee Reviews (View Most Recent)

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Fun place to work, The agents that have been around a long time LOVE TO GRIPE though!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Agent  in  Virginia Beach, VA
Current Employee - Agent in Virginia Beach, VA

Pros

It really is a fun place to work for nice people who love the travel business. I've been impressed so far (18 months)

Cons

I guess there has been a lot of change in the travel industry over the last couple years. There's been a lot of change in the WORLD over the last couple of years. The older agents (old in years with the co. not age) always gripe about it not being "like it used to be"! They havent figured it out that things change and if you can change with it you get ahead! If you can't be happy then shut up or go find another job! If they were more positive then good things be happening for them.

Advice to ManagementAdvice

invest in better technology

Recommends
Approves of CEO

Other reviews for World Travel Holdings

  1.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Woburn, MA
    Current Employee - Anonymous Employee in Woburn, MA

    Pros

    Great opportunities for professional growth in a fun industry. Focused on selling a great product and get to work on some great brands.

    Cons

    In the past there were layoffs, which may be why there are some bad reviews, but now the company is healthy, growing and people who are here stay here

    Advice to ManagementAdvice

    Pay could be improved

    Recommends
    Approves of CEO
  2.  

    Not what they tell you it is - Sell more and get paid less

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Travel Pro
    Current Employee - Travel Pro

    Pros

    Your associates. They make it worth coming in

    Cons

    The company has gone against all of the other competition's policies in place to generate business during this economy. . Raising administrative and processing fees while others are eliminating them, increasing margin share by one quarter of one percent while charging back 35% of any discounts to the agents. finding something wrong about every call we are monitored on. Marketing is sometimes purposely deceptive and aimed at what the industry calls bottom feeders. When they find out they are not getting a $400 credit on a $150 cruise, they hang up. This has a negative effect on our compensation as our conversion decreases making us ineligible for bonus.

    Advice to ManagementAdvice

    Spend a day on the phones trying to book some of these calls using the "customer connection" in place.

    Doesn't Recommend
    Disapproves of CEO
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