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Don't do it, just say no

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior IT Manager  in  Atlanta, GA
Former Employee - Senior IT Manager in Atlanta, GA

I worked at WorldPay full-time for more than 5 years

Pros

Most of the front-line working people are incredibly kind and very knowledgeable. Many of them have been at this company for years and years and know just about everything there is to know about the credit card processing industry. Most of these people will literally give you the shirt off of their back. This would be a good place to get started in the processing industry and then move on to a place where you are appreciated.

Cons

It is not just a little ironic that Bain is listed by glassdoor.com as one of the best places to work. Since buying WorldPay (formerly Lynk, RBS WorldPay), Bain has been stripping and under-investing in this company. So, if you are in software development, expect to be working with (read: maintaining) 15+ year old software. On the personnel side, Bain has also been stripping out many of the hard-fought perks, like generous PTO and tuition reimbursement. There is no training at this company, no employee orientation, so you are thrown straight into the fire. For new hires, many of your peers are too busy to help you learn anything, so you must be a quick-study and very resourceful… and that’s just to keep your head above water. Most of the top management are paid bonuses to save money, so expect understaffing to be rampant and raises just about nonexistent. There is much infighting among the c-level management. Favoritism is standard. This company has never been particularly well-run or stable, but now that Bain is shopping them around for sale (see article in the WSJ), it is every man for himself. It is a toxic environment and it isn’t getting better. If you must work here, develop a thick skin and a mercenary attitude.

Doesn't Recommend
Negative Outlook

Other Reviews for WorldPay

  1.  

    Great product and support but no residuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Dallas, TX
    Current Employee - Account Executive in Dallas, TX

    I have been working at WorldPay full-time for more than 3 years

    Pros

    WorldPay has recently added great products and support tools from a secure mobile unit and terminal to a donation program.

    Cons

    If have a bad month, pay falls to below living. Cold calling is the way of life in markets where there is saturation and companies willing to say anything to get a sale.

    Advice to ManagementAdvice

    Do not with hold residual income at any time.

    Doesn't Recommend
    Negative Outlook
  2.  

    eCommerce Global Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Atlanta, GA
    Current Employee - Account Executive in Atlanta, GA

    I have been working at WorldPay full-time for more than a year

    Pros

    The process both domestic and international volumes.

    Cons

    Very little training and poor communication.

    Advice to ManagementAdvice

    More communication and better flow of information from the top down

    Doesn't Recommend
    Positive Outlook
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