WorldPay

www.worldpay.com
There are newer employer reviews for WorldPay

4 people found this helpful  

Don't do it, just say no

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior IT Manager in Atlanta, GA
Former Employee - Senior IT Manager in Atlanta, GA

I worked at WorldPay full-time (more than 5 years)

Pros

Most of the front-line working people are incredibly kind and very knowledgeable. Many of them have been at this company for years and years and know just about everything there is to know about the credit card processing industry. Most of these people will literally give you the shirt off of their back. This would be a good place to get started in the processing industry and then move on to a place where you are appreciated.

Cons

It is not just a little ironic that Bain is listed by glassdoor.com as one of the best places to work. Since buying WorldPay (formerly Lynk, RBS WorldPay), Bain has been stripping and under-investing in this company. So, if you are in software development, expect to be working with (read: maintaining) 15+ year old software. On the personnel side, Bain has also been stripping out many of the hard-fought perks, like generous PTO and tuition reimbursement. There is no training at this company, no employee orientation, so you are thrown straight into the fire. For new hires, many of your peers are too busy to help you learn anything, so you must be a quick-study and very resourceful… and that’s just to keep your head above water. Most of the top management are paid bonuses to save money, so expect understaffing to be rampant and raises just about nonexistent. There is much infighting among the c-level management. Favoritism is standard. This company has never been particularly well-run or stable, but now that Bain is shopping them around for sale (see article in the WSJ), it is every man for himself. It is a toxic environment and it isn’t getting better. If you must work here, develop a thick skin and a mercenary attitude.

Doesn't Recommend
Negative Outlook

153 Other Employee Reviews for WorldPay (View Most Recent)

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  1. 3 people found this helpful  

    I thought it was going to be a great opportunity. It wasn't.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at WorldPay full-time (less than a year)

    Pros

    Good comp plan. Great systems. Everything is right at your fingertips.

    Cons

    Way too much reporting and "mandatory" conference calls. Every morning, there were 2 conference calls about what you are going to sign that day. The first one was for everyone. The second one was required for those who are not on track to hit their goals. There didn't seem to be room for anyone unsure of what to do. All they want to know is how many are you going to sign. And then, if you missed your number, they set up another conference call to explain to upper management why you didn't hit your number. Also, there were countless reports that contain all the info from these conference calls that had to be submitted. If all I do is attend conference calls and complete reports, how can I go on sales calls so that I am on track? During the interview process, I was impressed and thought that this would be a great opportunity. Once I was onboard, everything changed.

    Advice to ManagementAdvice

    I understand the need for reporting. But, with so many conference calls and reports, and yelling at people on these calls, it makes for a bad environment. If someone is not achieving their numbers, there should be a focus on what is holding that salesperson back. Is it training? Or something else? The constant reporting and yelling make for an environment of constant turnover.

    Doesn't Recommend
    Negative Outlook
  2. 1 person found this helpful  

    Its ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Atlanta, GA
    Current Employee - Senior Financial Analyst in Atlanta, GA

    I have been working at WorldPay full-time (more than 3 years)

    Pros

    Things are changing. The company is struggling to find its identity and there are growing pains. But, there are still good people there that will work with you.

    Cons

    There is a silo-heavy feel and its buttressed by the division of labor within the building. 4th floor is operations/hourly employees. 3rd floor is IT and Risk/Marketing, each in their own wing. 2nd floor is executives and human resources. 1st floor is IT infrastructure and product development. These people dont talk to each other, but talk freely amonst themselves. Very strange

    Recommends
    Neutral Outlook
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