Worldwide TechServices

  www.wwts.com
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87 Employee Reviews (View Most Recent)

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1 person found this helpful  

good entry level oportunity

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Tewksbury, MA
Former Employee - Customer Service Representative in Tewksbury, MA

Pros

2 weeks paid training.
good to gain customer service experience
 you work 40 hours a week so pay is good

Cons

no direct hire anymore, only temp agencies, a lot of pressure if you dont get the training on the first 2 weeks. Favoritism, if they dont like you, you are gone. They yell at you when you make a mistake, no tolerance. Low pay, 9-11 hour, no raises. they dont appreciate good employees, at the end of the day they treat you like one more from the lot

Advice to ManagementAdvice

they are ok, but again, if they dont like you, it can be hell.

Doesn't Recommend
Neutral Outlook

Other reviews for Worldwide TechServices

  1.  

    Pass the blame and the buck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Technician  in  Woodward, OK
    Former Employee - Field Service Technician in Woodward, OK

    Pros

    Get certified in multiple computer technologies.

    Cons

    Odd or late hours. Work not always available in some areas or scheduled all in one day, yet covering a vast area with no good time management for technicians. Bad time management at upper levels leads to poor customer service in very rural areas. Trouble calls in some areas passed on to technicians that are not trained in the equipment at the site. Low pay for travel. No insurance available even when full time hours are achieved.

    Advice to ManagementAdvice

    Design software that sets up a technician work order schedule much like a Doctor with patients. If an opening is available contact next job to see if they are willing to move up in the schedule. Make sure that the schedule includes drive time to next site due to rural area coverage.

    Recommends
    No opinion of CEO
  2.  

    Professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IBT Level II I T Technician  in  South Bend, IN
    Current Employee - IBT Level II I T Technician in South Bend, IN

    Pros

    Very independent type company to work for. They are hands off when it comes to your responsibility as servicing clients, but at the same time will provide You with the support needed when requested. They also well in communication concerning protocols with their very diverse clientele. They service IBM, APPLE, LEXMARK, DELL (PEROT,PRINTERS, SERVERS, DKTP,LPTPS)SCRIPT PRO, AMTRAK, ....JUST TO NAME A FEW...THEY DO WELL TO HELP KEEP THEIR EMPLOYERS UP TO DATE WITH THE LATEST CERTIFICATION REQUIREMENTS AND IF NEEDED WILL HELP IN THOSE AREAS WHEN REQUESTED....

    Cons

    as always the pay could and should be a little higher for what they require their employees to be certified in...outside of that their is not much else to add...well maybe more vacation time..

    Recommends
    Positive Outlook
    Approves of CEO
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