There are newer employer reviews for X10

Helpful (1)

The people are very caring, but the work atmosphere is obnoxious

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Renton, WA
Former Employee - Anonymous Employee in Renton, WA

I worked at X10 full-time

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

The staff is incredibly kind and supportive. They really care about each other and their well being.

Cons

Working at X10 can be incredibly challenging because the majority of the office is filled with a call center.

The product is not particularly great, so customer service agents have to deal with lots of upset customers on a regular basis.

Advice to Management

Improve the quality of the product your staff will no longer have to deal with so many angry customers.

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  1. My experience at X10 has been a positive one over all. I have been there awhile and have always been treated fairly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Renton, WA
    Current Employee - Anonymous Employee in Renton, WA

    I have been working at X10

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Some of the best things about X10 in my opinion are the ability to grow and learn, Supervisors who are willing to help or give suggestions. It is a friendly place to work with all the free coffee you can drink.

    Cons

    The down side is you only get to hear from customers who are upset, but like I was told when I first started, happy customers don’t call in. so it is not a job for everyone

    Advice to Management

    None

  2. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copywriter in Seattle, WA
    Former Employee - Copywriter in Seattle, WA

    I worked at X10 full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Lots of creative freedom and ability to own your own world. It was a nice place to work overall.

    Cons

    Work life balance suffered at times for reasons that were at times non-existent

    Advice to Management

    Need to increase hours away from office

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