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The only reason to stay is the people you get to work with...

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Support Representative (Turned Into Customer Support) in Eden Prairie, MN
Former Employee - Technical Support Representative (Turned Into Customer Support) in Eden Prairie, MN

I worked at XATA

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

Great coworkers. Benefits are okay...better than others. At one point management enjoyed making the department a more fun and lively place.

Cons

Horrible management. Attempts to weasel out of paying employees what they're entitled. Bad communication practices between management and their lower level employees.

Advice to Management

Happy employees are productive employees. If you treat your employees like garbage you're going to get minimal effort in getting work done. If so many people are actively looking for employment elsewhere then there's obviously an issue...

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  1. Roller coaster in the dark without seat belts

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Oakville, ON (Canada)
    Current Employee - Senior Software Engineer in Oakville, ON (Canada)

    I have been working at XATA

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Cool technology, most of technical people are very competent; non technical people are very nice too, as long as they aren't managers.

    Cons

    Lack of direction, lack of clear communication between management and lower level employees. Managers don't seem to know what they're doing. You can feel a strong sense of distrust between the new "architects" and the solutions development teams. Apparently, it doesn't matter how good you are, the new architect will tell you what to do and how to do it. Micromanagement everywhere.

    Advice to Management

    Very difficult. Most of old "managers" were fired. The new CTO should open his mind and leave all the prejudices aside; please, try to understand the business and the technology behind before proposing new solutions.


  2. Poor experience. Unpleasant place to work, very little feedback, back-stabbing and dishonesty among departments.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - N/A
    Former Employee - N/A

    I worked at XATA

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Peers are generally pretty good below the manager level. Pay and benefits were pretty decent for the industry - nothing great, but on par. Some long-term employees with lots of knowledge of the industry.d Good place to learn the industry - Xata is still considered a leader in the field.

    Cons

    Horrible communication from management Director level and above. Mid-level managers were pretty good. Highly political, very little accountability. Senior management not respected at all. Most of the good people have left, the only ones that remain must have some sort of compensation package waiting for them if they stay on.

    Advice to Management

    Take responsibility for your own issues - don't dump on your employees. Support your employees and it will result it a better experience and product for your customers. I believe Jay Coughlan is doing the best he can, but I believe he was mis-led by his direct reports (VP's) for a long time and now there may not be a good way out of a bad situation.


There are newer employer reviews for XATA
There are newer employer reviews for XATA

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