There are newer employer reviews for XO Communications

1 person found this helpful  

Excellent place to learn and grow, hard to stay focused in chaotic environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Network Engineer  in  Plano, TX
Former Employee - Network Engineer in Plano, TX

I worked at XO Communications full-time for more than 5 years

Pros

Great network. Great people that want to solve problems. Good technical and mid-level managers that want to help people learn and grow. In most markets, the hands on operations folks are extremely dedicated and smart.

If you want to work hard, learn, and create solutions, XO will support your efforts. On the other hand, there are traditional positions at XO that are very stable and some people with the right backgrounds can coast along for 15+ years. As with anything, what you get is commensurate with what you put in.

Cons

Frequent re-organizations. Too many types of technologies, too many vendors, and projects. Insecurity about future plans from an ownership and high level management perspective. Layoffs are not that nice either... I have not seen XO doing very much hiring in the past 2 years.

Advice to ManagementAdvice

Praise the successful network implementations where day in and day out XO has made equipment function for it's customers. Be more careful about major implementations that are not working. Make bridges between the technical, sales/sales engineering, and activations groups.

Recommends
Neutral Outlook
No opinion of CEO

165 Other Employee Reviews for XO Communications (View Most Recent)

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  1. 1 person found this helpful  

    Great team members and people but poor management and moral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering
    Current Employee - Engineering

    I have been working at XO Communications full-time for more than 8 years

    Pros

    - Flexible work hours
    - Telecommuting is encouraged and if your manager allows it you can work 2 days from home in a week
    - Great people in my team and in general
    - You get to choose from a range of worthless crap (iron, toaster, etc) at your 5 and 10 yr anniversary!

    Cons

    - Moral very low as every 1.5-2 years there is a massive layoff, so you're always in a limbo about job security
    - Lots of bureaucracy
    - Depends on your division, but promotions are very few and far
    - Salary is OK and you really have to fight for a raise
    - Health insurance is a joke

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Good place to learn but unstable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at XO Communications full-time

    Pros

    It's a very good place to gain knowledge and experience of the telecommunications industry. The people there are great.

    Cons

    Waves of lay offs can make it difficult to advance. Lack of strong leadership.

    Advice to ManagementAdvice

    Make sure agents focus on more than metrics to measure an their performance.

    Recommends
    Negative Outlook
    No opinion of CEO
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