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There are newer employer reviews for XO Communications

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Helpful (8)

Captains of Choas

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Software Engineer in Dallas, TX
Current Employee - Software Engineer in Dallas, TX

I have been working at XO Communications full-time (More than 3 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

First of all, I'd say that the people I work with are fantastic. My Manager is great too. We have another New CEO, maybe he can change things

Cons

All management above my immediate manager pretty much clueless. They've always done things one way and don't want to change. There are no processes, each job task you have to figure out how to do yourself because no one has done it before or has documented what to do. Everything is done by endless conference calls, emails and on spreadsheets, The tools needed to do your job are non-existent. If you need a tool to do something, you have to develop it yourself. Upper management keeps cutting back on workforce so you'll do the job of two people and everything has to be done yesterday, So you'll get very little "work" done. Very frustrating place to work

Advice to Management

XO is constantly hiring Sales people and laying off support personnel. Soon you'll need to train the Salesmen to install equipment and turn up circuits, because their won't be any techs or engineers left to do it. Quit destroying your foundation just for a few months of short term revenue growth. It will blow up in your face eventually

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  1. Helpful (6)

    Constantly wondering when your turn to get RIF'd is coming

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various in Lone Tree, CO
    Former Employee - Various in Lone Tree, CO

    I worked at XO Communications full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I was there for a while, before I got impacted by one of their myriad RIFs.

    Cons

    They talk a good talk, felt like no one would acknowledge any real issues. it was always rainbows and unicorns


  2. Helpful (3)

    Sinking ship.......................

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at XO Communications full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are so very good quality people who work at XO and they are always willing to go the extra mile.

    Cons

    Terrible leadership from service delivery; some higher ups have been there way too long and it is time for them to move on; lousy healthcare with costs increasing year over year; outdated systems; lots of distrust of upper management by employees and layoffs happen every few months

    Advice to Management

    Sell this company quick


There are newer employer reviews for XO Communications
There are newer employer reviews for XO Communications

See Most Recent

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