Xcel Energy Employee Review

I worked at Xcel Energy

Pros – Most jobs outside of the call center pay well with Xcel and they have a very high retention rate it seems.

Cons – The call center is a revolving door job and the management seems to be OK with that. They pay the new employees 10.00/hr and hire on as a temp so no benefits. They told me that if I reached all my goals after 6 months of employment that I could take a test and receive benefits and become full time. I blew all of my goals away and was told that benefits and full time was on hold indefinitely. The quarter before Xcel had revenue of just over 8 billions dollars. I can't imagine that their lowest paid employees cannot get an extra dollar an hour and some benefits.

Advice to Senior Management – Set realistic expectations regarding promotions and full time work.