Glassdoor is your free inside look at Xcel Energy reviews and ratings — including employee satisfaction and approval rating for Xcel Energy CEO Benjamin G.S. Fowke III. All reviews posted anonymously by Xcel Energy employees.
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I worked at Xcel Energy
Pros – Most jobs outside of the call center pay well with Xcel and they have a very high retention rate it seems.
Cons – The call center is a revolving door job and the management seems to be OK with that. They pay the new employees 10.00/hr and hire on as a temp so no benefits. They told me that if I reached all my goals after 6 months of employment that I could take a test and receive benefits and become full time. I blew all of my goals away and was told that benefits and full time was on hold indefinitely. The quarter before Xcel had revenue of just over 8 billions dollars. I can't imagine that their lowest paid employees cannot get an extra dollar an hour and some benefits.
Advice to Senior Management – Set realistic expectations regarding promotions and full time work.
2011-12-15 03:41 PST
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