Xcel Energy

  www.xcelenergy.com
  www.xcelenergy.com
There are newer employer reviews for Xcel Energy

 

So far so good

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Eau Claire, WI
Current Employee - Customer Service Representative in Eau Claire, WI

I have been working at Xcel Energy full-time (less than an year)

Pros

very good place for advancement, really make you feel involved and important

Cons

call center has varying shifts, which sucks and makes planning vacations difficult. and they wont work around other work schedules at all, or any other schedules besides school.

Advice to ManagementAdvice

could really use more steady hours. would be nice to have a set schedule.

Recommends
Positive Outlook
Approves of CEO

130 Other Employee Reviews for Xcel Energy (View Most Recent)

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  1.  

    Excellent benefits, lower pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Internal Auditor in Minneapolis, MN
    Current Employee - Senior Internal Auditor in Minneapolis, MN

    I have been working at Xcel Energy full-time (more than 3 years)

    Pros

    High level of job security, defined benefit pension plan, good health care benefits, and good amount of vacation time per year.

    Cons

    Lower pay than similar careers in different industries. In the finance area, many groups work mandatory weekends at month/quarter/year end.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    We fear risk and change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Xcel Energy full-time (more than 5 years)

    Pros

    Very stable company with little risk of layoffs. Coming from the telecommunications industry in the early 2000's, this felt like a relief for a while, but with the stability comes a lack of appetite for change (and deliberate change can be a very good thing!).

    Cons

    Completely outdated and inefficient technology. We're still using MS Office 2003 (it's now 2013). This means that to exchange files with outside companies, they oftentimes have to save them in old versions (of Word, Excel, etc.) or else we can't read them. The culture around technology seems to be fear-based (fear of cost, fear of vulnerability, fear of people wasting time), which is disappointing.

    There's also a lot of dysfunction at the senior levels without clarity around strategy. We tend to chase the emergency of the day every day, rather than having a clear long-term focus. This can make it very frustrating for someone who wants to feel like they're adding value by coming into work every day. You never have enough time to focus on a longer-term project and really make a difference.

    Finally, there is not a lot of opportunity to move into new roles. Many people get stuck in the same departments (sometimes the same roles) for their entire time at Xcel and have to leave the company for new opportunities.

    Advice to ManagementAdvice

    TRUST your employees to be adults and address individuals who betray your trust individually. Bring in some specialists to cut through the politics and help get everyone aligned so that they're singing from the same song book (so to speak). Then, help the "little guys" get some clarity around what is truly important.

    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Xcel Energy

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