136 Employee Reviews (View Most Recent)

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5 people found this helpful  

Stressful and demotivating

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Business Analyst  in  Chennai (India)
Former Employee - Business Analyst in Chennai (India)

I worked at Xchanging full-time for more than a year

Pros

only good for plus two people who wants to get into bpo. IT takes back seat.
only good for call center guys. Not good for engineers.

Cons

Always catch 22 situation
Donkey work
No free thinking
Lot of politics and no progression in career.
Salary minimum
Not a good place for young and aspiring people who want to make a great career path.

Advice to ManagementAdvice

Please get up from your cushy seats and try connecting with the new customers than focusing on the same old customer. Learn to build business with new customers.
This is why you are losing out to peers and also losing business to other companies. Management not smart enough to bring new business in, stop showing employees cost cut benefits as business profit to top level management , no new projects at all.
Management should understand they deal with professionals and not people working in oil company or soap company

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for Xchanging

  1. 4 people found this helpful  

    Definitely a Rural Sweat Shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Analyst  in  Chennai (India)
    Former Employee - Quality Analyst in Chennai (India)

    I worked at Xchanging full-time for more than 5 years

    Pros

    Nothing at all. No pros

    Cons

    here are far too many cons of working for Xchanging. Management concerned about management only, no regards for employees. Cheap mentality. My way or the highway attitude. Lowest compensation possible in the industry.

    Too much politics.Above average attrition rate. Low employee morale coz management acts very very bossy. If you are in technical field then I would not recommend XCHANGING at all.Toooo much pressure, unethical behavior. 10-13 hrs working a day. Saturday,Sunday also working,
    Very low standard salary.All weekends one needs to work for projects which are damaged to the core. Too many issues, too many complications.

    No respect for employees, too much gossips. Gossipers get promoted .
    Good workers are not promoted. They are only demoralized.

    Intelligent people cannot survive here... Energy sucking environment. Drains your energy. Psychologically ...higher management makes you lunatic, retarded ! it will lead one to depression diseases.

    Advice to ManagementAdvice

    Unfortunately the problems are deeply entrenched in company culture. Right from the interview round you can begin to see the crass attitude. If you are a fresher then you may not be aware of it. But if you are moving from a reputed MNC you will notice the low grade quality right away. No advice can be given.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Xchanging is Changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Xchanging full-time

    Pros

    The opportunities available to move around the company and gain experience across a number of industries is superb. Having been through some troubled times, the collaboration and desire to turn the business around is quite something and it is fantastic to be a part of making it a success.

    Cons

    Reward and recognition still out of kilter with amount of work put in by some.

    Advice to ManagementAdvice

    Walk the talk.

    Recommends
    Approves of CEO
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