Xerox
2.6 of 5 1,372 reviews
www.xerox.com Norwalk, CT 5000+ Employees

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3 people found this helpful  

Senior Management Team is Dysfunctional and Incompetent

Senior Mechanical Engineer (Current Employee)
Rochester, NY

I have been working at Xerox full-time for more than 10 years

ProsSome work life balance. Great co-workers.

ConsThe outsourcing strategy is a bust, plain and simple. The agreement with HCL (engineered by Wim Appelo and Charlie Gardiner) has already cost Xerox millions of dollars in lost revenue as their engineers are not capable of doing R&D work. The damage has been done as too many critical resources have left the company. Xerox is now below critical mass on the product development side. It's HCL or bust and it looks like it's going to be bust because they supply Xerox with junior engineers who do not posess the skill necessary to do product development.

Advice to Senior ManagementAdvice to the board: Your senior management team is dysfunctional from Ursula Burns all the way down to the division Presidents. Time to have some accountability discussions and consider cleaning house. At at time when other US companies are discovering that outsourcing doesn't work, Xerox is escalating its efforts to do even more. Product development will be a thing of that past in less than 2 years. The senior management team knows that bad decisions have been made but are incapabile of dealing with the realities of it. Total heads in the sand on product development.

Additional advice to the board: The next CEO should have a clue about innovation. Innovation is the only way out of the current decline we're seeing in pages printed. Xerox needs to re-invent itself on the product development side, not cripple the R&D budgets with spending cuts and an outsourcing strategy that has no chance of working. Sure, pursue a healthy Services Business, but don't give up on Technology. You have to have products and an strong engineering department or else you've got nothing to sell. Xerox engineering, under Mark Enzien and Rick Dastin, has seen the most pathetic environment for innovation in the history of the Fortune 100.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great benefits, Too many reorganizations, Great sales training

Director (Former Employee)
Palo Alto, CA

I worked at Xerox full-time for more than 10 years


Pros: Empowered to make decisions, Good feedback system, Mentoring is encouraged,… Cons: Complex organization structure, Too many physical locations, Image is a… Advice to Senior Management: Technology commercialization needs to be a key priority, Inorganic growth… Yes, I would recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

2 people found this helpful  

Save yourself the hassle and don't work here

Mechanical Engineer (Current Employee)
Wilsonville, OR

I have been working at Xerox full-time for more than 10 years


Pros: Casual dress, laid back attitude, peers can be good people, free internet,… Cons: Every year it gets worse and worse, morale is at an all time low. 10 years ago it was a good place to work… Advice to Senior Management: Start looking for a new job, this company can't last.... It's a shame that the outsourcing had to happen and the employees that are… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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