There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

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Helpful (3)

Xerox is not the same company it once was

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Software Development in Rochester, NY
Former Employee - Software Development in Rochester, NY

I worked at Xerox full-time (More than 10 years)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

If you get in the right job, you could have long career there, however those jobs are getting fewer and fewer.

Cons

The company is slowly getting out of the copier and printer business and outsourcing it to India, which in turns sheds employees.

Advice to Management

Their is low morale and employees are just marking time until they get laid off and their job is sent to India. Wall Street may love Ursula Burns, but many employees are cursing her name.

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  1. Helpful (1)

    Great if you know what you're signing up for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Manager in New York, NY
    Current Employee - Client Manager in New York, NY

    I have been working at Xerox full-time

    Positive Outlook
    Positive Outlook

    Pros

    The company employs great people and respects individual arrangements (occasional work from home, etc). They are at the top of the industry.

    Cons

    The e-discovery industry is very demanding. Regardless of employer, you are expected to have 24/7 availability. Workload is not predictable and projects come at any time of day/night. Since this company is growing, random immediate work requests come frequently.

    Advice to Management

    They are doing the right thing by adding overnight shifts to alleviate demands put on client management. It's an uphill battle as the learning curve is long and the growth is fast.

  2. Helpful (1)

    It has been a cathartic experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lewiston, ME
    Current Employee - Anonymous Employee in Lewiston, ME

    I have been working at Xerox full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    We were supposed to reduced in force (layed off) and we showed the client why we earned our position.
    great support structure available if you choose to partake
    flexible hours

    Cons

    pay does not change with promotion necessarily, leading to others to conclude this place is a scam, which it is not.

    Advice to Management

    Come up with creative ways to help the CSRs that doesn't hit Xerox in the pocket.

There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

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