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There are newer employer reviews for Xerox

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Helpful (3)

Note to Management: listen to the fronline, not the headlines

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Associate in Detroit, MI
Current Employee - Account Associate in Detroit, MI

I have been working at Xerox

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

Xerox provides a foundation to start a good career. If you are a self motivation ego centric class “A” person you will go far in the company. If not you will find yourself traversing a landscape of various jobs that will allow you to stay within the company for years with little promise of real challenge or failure. The culture is one of self-preservation and camaraderie in the face of corporate stagnation.

Cons

Xerox is dying from two fronts, one a internal cancer infecting the core of the workforce, the lack of meaningful communication on most levels and the fact that management has put on collective blinders to this fact has rendered knowledge a fractured tool within the ranks. Second is a solid strategy and focus of Xerox’s position in the market. The document company, The copier company, The (fill-in the blank) the company, Xerox is trying to be a jack of all trades and has loss focus on innovation this has lead to a weak amalgamation of services that leave the associates to provide with little corporate backing.

Advice to Management

Center based services would pay big dividends NOW. Having central copy centers in large metropolitan areas would allow you to back-up managed service locations and provide a possible revenue stream. It would also act as a buffer/staging area for associates when accounts close. Cutting overhead would also help as Xerox is more than a little top heavy. The move to a fleeter workforce means that the need for multiple layers of management is obsolete. The Six sigma program is a hoax and the integrated services the machines provide via back-office services need to move to secure cloud based systems that free clients from the need to manage our solutions.

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  1. Middle management doing the best they can against short-term senior management vision.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Rochester, NY
    Former Employee - Project Manager in Rochester, NY

    I worked at Xerox

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Your experience will vary depending on where and for whom you work. I had an amazing manager who took to heart the concept of work/life balance. She also skillfully directed me to tasks and projects that broadened and stretched me. Salary was very competitive. Benefits were ok, but they got worse over time. National healthcare would certainly help Xerox as well as other companies with the excessive financial burden of providing healthcare benefits.

    Cons

    Short term senior management vision. Cutting headcount looks good on paper, and in all honesty, the first couple rounds probably did get rid of some of the dead weight. But they've gone way past cutting the fat and are now into muscle and internal organs. It's ultimately an unsustainable strategy, and short-term makes it difficult to plan and execute with so much turmoil.

    Advice to Management

    Use innovative strategies instead of knee-jerk layoffs. The stock price is at its all-time low anyway, why not think outside the box and find some way to creatively use the tremendous amount of domain knowledge that Xerox people have amassed?


  2. Keeps getting stronger

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Rochester, NY
    Current Employee - IT Manager in Rochester, NY

    I have been working at Xerox

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    They are committed to an ethical workplace. There are challenging projects to work on. Thet are committed to personnel development. They make good use of Lean Six Sigma. They have a tuition refund program.

    Cons

    They allow workplace bullies to flourish. There is way too much bereaucracy. The left hand doesn't know what the right hand is doing. There are too many layoffs. Outsourcing many jobs overseas. Too much overhead. Management believes they are never wrong. They give across the board cost targets instead of doing their homework and cutting the fat, they end up cutting muscle. Very political work environment.

    Advice to Management

    Stop outsorcing and retain internal knowledge.


There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

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