Xerox
2.6 of 5 1,560 reviews
www.xerox.com Norwalk, CT 5000+ Employees

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Management too near-sighted

Customer Service Engineer (Former Employee)
Savannah, GA

ProsGood basic benefits. Ok compensation, but they are penny pinching too much.

ConsToo focused on headcount. Lost focus on customer in some areas. Different regions are doing better. Management panel recruiting process focuses more on communication skills than analytical skills resulting in managers who can talk better than perform. Filters out all the "plant' personality role types.

Advice to Senior ManagementStart focusing on the customers and employees more. Make Xerox a better place to work and a better company to do business with.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Xerox Contractor Technician

    Xerox Contractor Technician (Current Employee)
    Rochester, NY

    I have been working at Xerox full-time for more than a year


    Pros: Some workday freedom. Nothing else, at all. Cons: Numbers are outrageously unachievable. We have a real Xerox technician in our area who does nothing. He has family in nearby management so he sits… Advice to Senior Management: I'm thinking about opting out of this position to work in a restaurant. For the amount of stress and skill required to do this job… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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    1 person found this helpful  

    This is outsourcing at its worst.

    Systems Administration (Former Employee)
    Provo, UT

    I worked at Xerox full-time for less than a year


    Pros: There are absolutely no positives I can think of. Cons: Terrible benefits, horrible management. It's a wonder people stay. Advice to Senior Management: Stop saying you are investing in employees and actually do… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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