Xerox

  www.xerox.com
  www.xerox.com
There are newer employer reviews for Xerox

1 person found this helpful  

Cost cutting won't save this company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Marketing
Current Employee - Marketing

I have been working at Xerox full-time

Pros

After years of not being able to hire from outside the company, it's very easy to move around within the business.

They never fire anyone. Make as many mistakes as you want.

Cons

Too much process implemented to work around problems rather than solving problems. Poor management of the business has left poor performing employees in the ranks while cost cutting has reduced the high-performers. Top management is disconnected from the core business focusing on new and different business and or market opportunities.

Advice to ManagementAdvice

It wouldn't do any good.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

1911 Other Employee Reviews for Xerox (View Most Recent)

Sort: Rating Date
  1.  

    Working with this company was challenging and the trainings are excellent...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Engineer in New Delhi (India)
    Former Employee - Customer Engineer in New Delhi (India)

    I worked at Xerox full-time (more than 5 years)

    Pros

    Working with this company was challenging and the trainings are excellent...

    Cons

    Technical to Management comes with time

    Recommends
    Positive Outlook
  2. 2 people found this helpful  

    Superb front line employees, terrible middle management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician in London, ON (Canada)
    Current Employee - Technician in London, ON (Canada)

    I have been working at Xerox full-time (more than 10 years)

    Pros

    Has been a great place to work for many years.
    Interesting work, focus on the customer by the front line employees is second to none.

    Cons

    Benefits and salaries being eroded rapidly. Harassment and bullying by middle management is rampant. Middle management has a level of disdain for the customer service organisation that is palpable. Targets and responsibilities are assigned that are quite out of the control of the employees. No trust either way.

    Advice to ManagementAdvice

    Stop lurching from one inane "get rich quick" scheme to another. Treat the core employees with an appropriate level of respect and reign in the secretive, scheming middle managers who are building silos of incompetence around themselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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