There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

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Helpful (2)

Enjoyed working at ACS-Xerox very much!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Project Manager in Sandy, UT
Former Employee - Project Manager in Sandy, UT

I worked at Xerox full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great customer focus. Plenty of opportunity to work in other areas. People enjoyed working together. Real global feel with work done in Guatamala, Mexico and the Philipines.

Cons

Sandy building location is a bit dated. SBU centric business model needs an update to better leverage IT solutions now available.

Advice to Management

Find a way to leverage more Xerox products with legacy ACS accounts.

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  1. Helpful (1)

    Good company with talented people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Wilsonville, OR
    Current Employee - Program Manager in Wilsonville, OR

    I have been working at Xerox full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The atmosphere is one of collaboration even across multiple lines of business. The company is moving towards leading with services offerings but still does place a good emphasis on the technology we market.

    Cons

    Salaries are below average and outsourcing and downsizing have hurt company morale. Workers are asked to put in longer hours and pick up the slack from their laid off coworkers.

    Advice to Management

    Pay more to get more and invest in US talent - stop the outsourcing.


  2. Good atmosphere, challenging job,

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Tigard, OR
    Current Employee - Technical Support Representative in Tigard, OR

    I have been working at Xerox full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Training is thorough and comprehensive, atmosphere is casual and collaborative, work is full time with performance-based "bonuses" paid regularly.

    Cons

    Even with the additional performance based pay, the advisors are not paid well enough. It seems that even the supervisors and trainers are underpaid. Specialists, especially in a technical field, should earn more than slightly above minimum wage. High turnover.

    Advice to Management

    Hire and compensate professionals what they're worth, and maybe you'll get good people to stick around a little longer.


There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

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