Xerox

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1597 Employee Reviews (View Most Recent)

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A technology and service company that possesses outdated technology and displays horrendous customer service

Director (Former Employee) Rosemont, IL

ProsPaycheck and immediate team members were the primary motivators for my continuing to come to work on a daily basis.

ConsOutdated technology and archaic business processes. Stifling command and control management style. Extremely limited career development opportunities. Constant cost-cutting measures through downsizing. Essentially no performance based salary increases in 4+ years.

Advice to Senior ManagementRe-embrace the innovation culture and values that made Xerox a renowned company in the 60s and 70s. There are a host of great companies and great leaders that Xerox senior management should try to emulate, particularly in the areas of customer service and technological innovation and leadership.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Senior financial Analyst

    Senior Financial Analyst (Current Employee) Waite Park, MN

    I have been working at Xerox full-time for more than 3 years


    Pros: Wide career choices are available Cons: There is No work life balance No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Project based customer service position

    Project Based Employee Benefits Specialist (Former Employee) Tempe, AZ

    I worked at Xerox full-time for less than a year


    Pros: Good training, management, working conditions and pay. Xerox Services (formerly Affiliated Computer Services, a 2010 Xerox acquisition) provides business process outsourcing services to major… Cons: No promises were made of anything but project employment. This project was very short lived (6-7 weeks) and did not… Advice to Senior Management: Written e-mail & video communications to employees from CEO Ursula Burns were very clear and… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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