Xerox

www.xerox.com
There are newer employer reviews for Xerox

 

ACS Merger has made this a less effective company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Director
Former Employee - Director

I worked at Xerox full-time (more than a year)

Pros

Interested to innovate, excellent customers, strong brand and market presence. Focused to do things very inexpensively

Cons

Leadership is predominantly from the 2009 acquisition of ACS (Affiliated Computer Services). Goal of reducing costs takes only spreadsheet view ... no consideration of client impacts -- until it is too late.

Advice to ManagementAdvice

Continue to re-invent the brand, communicate to the Street that your primary business (outsourcing) has limits for margin growth. Focus on satisfying clients in the LONG term (vs. quick hits to "keep business") and hire leaders who know how to mange PEOPLE vs. THINGs.

Doesn't Recommend
Negative Outlook
Approves of CEO

2070 Other Employee Reviews for Xerox (View Most Recent)

Sort: Rating Date
  1.  

    No longer a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in Wilsonville, OR
    Former Employee - Engineer in Wilsonville, OR

    I worked at Xerox full-time (more than 5 years)

    Pros

    Xerox brand looks good on resume, globally recognized. Company still has decent reputation to outside world. Xerox is only printer company making earth-friendly solid ink & product (from Tektronix acquisition).

    Cons

    Massive layoffs in last couple of years has left employee morale at an all-time low. Entire units outsourced to India, accompanied by huge drop in quality. Little growth opportunity, no pay raises in years, reduction of benefits when technology division shifted to ACS.

    Advice to ManagementAdvice

    Update your resumes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Enjoyed working at ACS-Xerox very much!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Sandy, UT
    Former Employee - Project Manager in Sandy, UT

    I worked at Xerox full-time (more than a year)

    Pros

    Great customer focus. Plenty of opportunity to work in other areas. People enjoyed working together. Real global feel with work done in Guatamala, Mexico and the Philipines.

    Cons

    Sandy building location is a bit dated. SBU centric business model needs an update to better leverage IT solutions now available.

    Advice to ManagementAdvice

    Find a way to leverage more Xerox products with legacy ACS accounts.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Xerox

Work at Xerox? Share Your Experiences

Xerox

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.