There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

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Helpful (1)

simple interview process should have been a hint of unprofessional atmosphere

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Care Representative in Kent, WA
Current Employee - Customer Care Representative in Kent, WA

I have been working at Xerox full-time (Less than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

easy enough job to get, simple job if you have customer service skills and if you know your way around a computer and can follow policy

Cons

they can definitely pay better, the work environment is pretty unprofessional, the required availability is pretty horrible, training feels a bit rushed and too crammed with information

Advice to Management

pay more, train better, make the workplace more professional

reviews filtered by
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  1. RD&E in decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanical Engineer in Wilsonville, OR
    Current Employee - Mechanical Engineer in Wilsonville, OR

    I have been working at Xerox full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good people to work with, flexibility.

    Cons

    Company does't see value in investing in printer development.

  2. Helpful (2)

    Lack of competent management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in Orlando, FL
    Current Employee - Customer Care Representative in Orlando, FL

    I have been working at Xerox full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Martin Luther Kings Birthday Off, Call Center Reps are enjoyable to work with. Some management is OK but the majority, I wouldn't pay a penny for.

    Cons

    No pay raise in 4 years, incompetent management, clicks, no back bone in management, no support for the Call Center Reps, no positive feedback, discrimination.

    Advice to Management

    Get rid of the clicks and act like mature responsible adults. Support your teams not with just words but with actions. Get rid of existing management....No BACK Bone

There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

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