Xerox

www.xerox.com
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1 person found this helpful  

Bureaucratic, understaffed and lacking in leadership, management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Service Delivery Manager in Uxbridge, England (UK)
Former Employee - Service Delivery Manager in Uxbridge, England (UK)

I worked at Xerox full-time (less than a year)

Pros

Friendly long-serving employees from better times at Xerox

Cons

Company lacks the family feel with lack of leadership leaving staff to paddle their own canoes. IT Projects face a wall of heavy 'waterfall' bureacracy and powerpoint culture, while many other companys are moving to agile methods and less bureacracy. Offices are aged and/or cramped in Uxbridge. US noticeably better staff resourced than EU which is cut to the bone (marrow).

Advice to ManagementAdvice

Too many long service yes men in middle management, typical of old corporations.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

2070 Other Employee Reviews for Xerox (View Most Recent)

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  1.  

    Xerox cares about money not people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GDC Representative in Saint John, NB (Canada)
    Current Employee - GDC Representative in Saint John, NB (Canada)

    I have been working at Xerox full-time (more than 3 years)

    Pros

    Low Call Volume (sometimes)
    Keep your desk.

    Cons

    Next to impossible work expectations (80 accounts for about 12 people)
    Low pay
    Very low morale
    Never hire (been contract for 3 years)
    Even when you are promoted you stay contract
    No Seniority
    Systems NEVER work
    Work almost all holidays
    huge turn over rate and constantly changing mangers, teams and accounts.

    Advice to ManagementAdvice

    Better processes better systems, worry less about trivial things like breaks.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Was good when I started but declined rapidly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time (more than 5 years)

    Pros

    Company pay was reasonable but people who had been there in the good years where getting paid better for the same job. Enjoyed the people I worked and it is a pleasant place to work.

    Cons

    Stuck in the past which has been said before, I had a customer facing role and the company issued phone was Nokia 3310. Not much work life balance, culture of work through lunch and after hours with no overtime reward or time in lieu. Very little communication outside your region of work so you could possibly be working on a similar project/ account as someone in the same country let alone globally so not much knowledge sharing. Lack of direction in the past few years who knows where the company is heading. All training cut back to almost nothing in past 2 years.

    Advice to ManagementAdvice

    To much middle management and dead wood. Need to start walking the talk when it comes to technology.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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