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There are newer employer reviews for Xerox

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Xerox Business Services

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Dallas, TX
Current Employee - Anonymous Employee in Dallas, TX

I have been working at Xerox full-time (More than 3 years)

Recommends
Positive Outlook
Recommends
Positive Outlook

Pros

Acquisition of ACS completed in February 2010 by Xerox. The merge has gone seemlessly and Rebranded to Xerox Business Services in 2012. Xerox did an excellent job with the acquisition and has taken it's time integrating the two companies. The outlook is very positive as Xerox Business Services is anticipated to represent 70% of Xerox's revenue in the next 7 years. The ITO/BPO Industry is fast paced and ever changing. If you like a company that is on the move then this is the place for you.

Cons

If you are not flexible and adapable then Xerox Services is not for you. The company has 90,000 employees and operates of very thin margins as you would expect from the ITO/BPO Outsourcing industry.

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  1. A Good place to be a consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Business Systems Analyst in Webster, NY
    Former Contractor - Business Systems Analyst in Webster, NY

    I worked at Xerox as a contractor (More than a year)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    The group I was consulting for treated me with professionalism

    Cons

    Senior management is relying on outsourcing to cut costs from the bottom line instead of fixing the top line

    Advice to Management

    Trust your employees instead of someone else's employees


  2. Helpful (2)

    out sourced call center for an insurance company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Xerox Call Center in Madison, MS
    Current Contractor - Xerox Call Center in Madison, MS

    I have been working at Xerox as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    there are absolutely none at all

    Cons

    pay horrible, they have tons of money but they do not make u be a normal employee they classify as project which means no benefits ten dollars an overtime they are open every day and sat and sun you have to clock out to go to the bathroom there are tons of people on floor watching u but they have no idea if they have questions so they make somethng up and u get in trouble for it literally cussed out everyday

    Advice to Management

    work a few weeks in your call center for the no pay we cant even get overtime


There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

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