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Xerox Business Services

Anonymous Employee (Current Employee) Dallas, TX

ProsAcquisition of ACS completed in February 2010 by Xerox. The merge has gone seemlessly and Rebranded to Xerox Business Services in 2012. Xerox did an excellent job with the acquisition and has taken it's time integrating the two companies. The outlook is very positive as Xerox Business Services is anticipated to represent 70% of Xerox's revenue in the next 7 years. The ITO/BPO Industry is fast paced and ever changing. If you like a company that is on the move then this is the place for you.

ConsIf you are not flexible and adapable then Xerox Services is not for you. The company has 90,000 employees and operates of very thin margins as you would expect from the ITO/BPO Outsourcing industry.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    out sourced call center for an insurance company

    Xerox Call Center (Current Employee) Madison, MS

    I have been working at Xerox as a contractor for less than a year


    Pros: there are absolutely none at all Cons: pay horrible, they have tons of money but they do not make u be a normal employee they classify as project which means no benefits… Advice to Senior Management: work a few weeks in your call center for the… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    My Xerox Experience

    Information Technology Manager II (Former Employee) Secaucus, NJ

    I worked at Xerox full-time for more than 10 years


    Pros: Large corporation; alot of training Cons: Large corporation; never met my last Manager face to face. Advice to Senior Management: have at least one onsite joint meeting with management in order for upper… No, I would not recommend this company to a friend More
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