Xerox

www.xerox.com
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3 people found this helpful  

Worst job I've ever had in my entire life--caveat emptor

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Client Services Manager in New York, NY
Former Employee - Client Services Manager in New York, NY

I worked at Xerox full-time (more than a year)

Pros

None.. i don't work there anymore.. some of the line people were really good to work with and for but Sr. mgt has the worst culture ever.

Cons

Worst possible leadership. GM is devoid of any leadership, any morals, any anything. Horrible, outdated technology, no future, layoffs, travel freeze, "Sr. Mgt" has no direction, the GM has no rudder. Just do not go work there--oh wait, you can't, they have a hiring freeze.

Advice to ManagementAdvice

Develop a sense of integrity, be honest.

Doesn't Recommend
Negative Outlook

2142 Other Employee Reviews for Xerox (View Most Recent)

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  1. 3 people found this helpful  

    Watch Out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    I have been working at Xerox full-time (more than 10 years)

    Pros

    Depends on which side of Xerox ... Real Xerox, or ACS pretending to be Xerox. On the Real Xerox side you will have a better holiday schedule, no furloughs (no weeks off without pay), management that typically cares to hear your opinion and help, good working relationships with peers.

    Cons

    On the ACS pretending to be Xerox side (they will tell you "We are Xerox services" and "We are all one company" ... lies) you can expect to have a single focus: finding your next job. Their sole focus is on reducing cost, typically by moving jobs overseas or sometimes simple elimination. You can expect to work 60 hours a week with no "thank yous", and when management screws up, which is the normal mode of operations, you will get to experience a week off without pay. Expect to be working side by side with a Real Xerox person in the next cube who has better salary for the same work, better holidays, better vacation, better 401K benefits, and a better health plan.

    Advice to ManagementAdvice

    Your workforce hates you, and your management capabilities are dreadful. Stop worrying about how to maximize your own personal paycheck and start focusing on how to truely help your customers. Stop the lies: Xerox is no more "one company" than Ford and Kraft Foods are one company. Ursula states "we need an all for one and one for all attitude": you got it half right as it's "all for Ursula". When everyone in the company takes a pay cut, you should too, and it should hurt just as much.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Treated like an offshore resource

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technical Writer in Tallahassee, FL
    Former Employee - Senior Technical Writer in Tallahassee, FL

    I worked at Xerox full-time (more than a year)

    Pros

    A few talented people, but most of them abandoned ship the moment they saw an opportunity elsewhere.

    Cons

    No training, no consideration for personal life, long hours, no recognition. A mishmash of Off-the-Shelf software held together by spit and duck tape (really horrible software based on Siebel/Web App that is almost unusable) and incompatible systems sold as state-of-the art? Get real: Xerox hasn't innovated since they gave away Desktop Publishing and the GUI to Jobs and Wozniak. And "purchasing' a sleazebag call center operation like ACS (the ethics complaints increased 4 times when they merged) should be a clear sign that something is rotten in Dallas (ACS' HQ). Upper management is cowardly, only concerned with CYA, and will throw their grandmothers under the bus to suit them, and mostly sociopathic.

    Advice to ManagementAdvice

    Hara-kiri. Now.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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